Joseph War
Ogden,Utah
Summary
Senior warehouse associate with over thirty years of experience in production and logistics. Expertise in warehouse operations, inventory management, and logistics, leading to improved operational efficiency. Recognized for strong organizational skills and effective team leadership, with hands-on experience in warehouse management systems.
Overview
29
29
years of professional experience
Work History
Customer Service Coordinator
DHL Supply Chain
Ogden, Utah
04.2023 - 03.2026
- Developed relationships with customers to ensure satisfaction.
- Ensured that all customer inquiries were responded to in a timely manner.
- Maintained accurate records of customer interactions and transactions.
- Coordinated daily tasks including appointment scheduling, paperwork management, and document filing to support operational efficiency.
- Streamlined task organization and directed loaders for timely shipment fulfillment using SAP, Blueyonder, Fourkites, and smile80.
Employee Trainer
DHL Supply Chain
Ogden, Utah
11.2022 - 05.2023
- Facilitated hands-on training on warehouse management systems to enhance employee proficiency.
- Provided targeted feedback and guidance to elevate employee performance during training sessions.
- Evaluated employee performance through assessments and feedback sessions.
- Clarified goals and expectations to ensure trainees understood objectives and success criteria.
- Mentored staff to improve skills in inventory management techniques.
Senior Warehouse/Shift Leader
Fresenius
Ogden, Utah
01.2018 - 08.2021
- Containment, Training and Problem solving.
- Inspected incoming shipments for quality and accuracy.
- Assisted in implementing process improvements for inventory management.
- Maintained accurate inventory records using warehouse management systems.
- Communicated effectively with supervisors regarding workflow challenges.
Material Management Operator
Fresenius
01.2014 - 01.2018
- Operated gas-powered fork truck to transport heavy loads efficiently.
- Operated stand-up fork truck to maneuver in tight spaces.
- Utilized reach fork truck for effective inventory retrieval.
- Operated paddle fork truck to lift and transport materials safely.
- Operated roll clamp to securely handle cylindrical materials.
- Sit down fork truck.
- Triple jack.
- Operated equipment and machinery according to safety guidelines.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Dialyzer Material Transfer Operator
Fresenius
01.2001 - 01.2014
- Checked production schedules to ensure availability of necessary materials for production, facilitating efficient workflow.
- Monitored inventory levels to coordinate timely replenishment of supplies, supporting uninterrupted operations.
- Documented transfer activities accurately in compliance with company standards.
- Executed tasks as instructed by supervisor to meet operational standards.
Dialyzer Quality Inspector
Fresenius
01.1998 - 01.2001
- Inspection of in-process dialyzer production following SOPs.
- Documented inspection results and maintained precise records to ensure traceability and compliance.
- Recommended process improvements that contributed to enhanced product quality and reduced defects.
- Performed visual inspections of components for surface defects such as scratches, dents, burrs.
- Assessed finished items for defects and initiated reworks to uphold quality standards.
Connector Department Operator
Fresenius
01.1997 - 01.1998
- Implemented process improvements to increase efficiency in daily operational tasks.
- Conducted quality assurance activities to ensure compliance with healthcare regulations and standards.
- Produced subassemblies and dialysis parts to support manufacturing operations.
- Facilitated focus groups to gather insights into customer needs and preferences.
Education
Production
WOATC
Ogden, UT01-1990
U.S Navy Supply -
US Navy
San Diego, CA01-1989
High School Diploma -
Ben Lomond High School
Ogden, UT06-1986
Skills
- Inventory management
- Order fulfillment
- Quality assurance
- Quality inspection
- Customer service software
- Shipping and receiving
- Work order processing
- Warehouse systems
- Cycle counting
- Stock rotation
- Stock replenishment
- Barcode scanning
- Floor space maximization
- Cross-docking
- Client management
- Customer satisfaction tracking
- Data entry
- Service quality assessment
- Customer feedback analysis
- Client communication
- Issue resolution
- Task prioritization
- Multiple priorities management
- Organizational skill
- Team leadership
- Employee training
- Mentoring and training
- Team building and leadership
- Compliance adherence
- Service enhancement
- Goal setting
- Customer needs assessment
- Customer relationship managements
- Order tracking
- Onboarding support
- Team coordination
Company Sponsor Courses
- Toyota management system (through the OWTC)
- Team Concept training (through the OWTC)
- Statistical Process Control training (through the OWTC)
- Nasa Soldering certificate (through the OWTC)
- Forklift Certification (through the OWTC)
Timeline
Customer Service Coordinator
DHL Supply Chain
04.2023 - 03.2026
Employee Trainer
DHL Supply Chain
11.2022 - 05.2023
Senior Warehouse/Shift Leader
Fresenius
01.2018 - 08.2021
Material Management Operator
Fresenius
01.2014 - 01.2018
Dialyzer Material Transfer Operator
Fresenius
01.2001 - 01.2014
Dialyzer Quality Inspector
Fresenius
01.1998 - 01.2001
Connector Department Operator
Fresenius
01.1997 - 01.1998
Production
WOATC
U.S Navy Supply -
US Navy
High School Diploma -
Ben Lomond High School