Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Joseph Ward

Joseph Ward

Rexburg,Idaho

Summary

Highly motivated student with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Masterful at working effectively, unsupervised, and quick to master new skills.

Overview

8
8
years of professional experience

Work History

Shift Manager

McDonald's
Lino Lakes, Minnesota
07.2019 - 08.2025
  • Supervised daily operations, improving service efficiency and ensuring product quality.
  • Resolved customer complaints promptly, boosting overall satisfaction and enhancing customer experience.
  • Trained and mentored new team members on operational procedures and customer service best practices.
  • Assisted employees in completing tasks during peak periods, supporting consistent service standards.

Landscaper

Ward Brothers Lawncare
Lino Lakes, Minnesota
05.2017 - 07.2020
  • Mowed lawns, edged garden beds, weeded, and trimmed hedges to enhance curb appeal.
  • Identified customer needs through attentive listening and observation to provide tailored service.
  • Resolved customer issues with knowledgeable and friendly service to foster loyalty.

Education

High School Diploma -

Centennial High School
Circle Pines, MN
06-2024

Bachelor of Science - Bachelor of Science in Nursing

Brigham Young University
Rexburg, Idaho

Skills

  • Customer service
  • Team leadership
  • Employee training
  • Problem solving
  • Effective communication
  • Critical thinking
  • Staff motivation
  • Energetic and enthusiastic
  • Workplace safety
  • Time management

Accomplishments

Eagle Scout Award - Boy Scouts of America

Timeline

Shift Manager

McDonald's
07.2019 - 08.2025

Landscaper

Ward Brothers Lawncare
05.2017 - 07.2020

High School Diploma -

Centennial High School

Bachelor of Science - Bachelor of Science in Nursing

Brigham Young University
Joseph Ward