Joseph White
LONG BEACH,MS
Summary
Accomplished Assistant Manager at RPM Pizza, adept in operations management and team leadership. Enhanced customer satisfaction and operational efficiency by streamlining processes and mentoring staff. Skilled in money handling and customer service, successfully minimized financial discrepancies and fostered a positive work environment. Proven track record in recruiting and training, ensuring high-quality team performance.
Overview
6
6
years of professional experience
Work History
Assistant Manager
RPM Pizza, Dominos
01.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Assistant Manager
RPM Pizza, Dominos
10.2018 - 12.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Education
High School Diploma -
Bay High School
Bay Saint Louis, MS05-2016
Skills
- Customer service
- Money handling
- Team leadership
- Operations management
- Recruiting and interviewing
- Time management
- Computer skills
Timeline
Assistant Manager
RPM Pizza, Dominos
01.2022 - Current
Assistant Manager
RPM Pizza, Dominos
10.2018 - 12.2021
High School Diploma -
Bay High School
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