Joseph Wood
Waco,TX
Summary
Dynamic and detail-oriented professional with experience at Cee Jay's Gas and Food Mart, excelling in customer service and cash management. Proven ability to enhance customer satisfaction through effective communication and multitasking. Recognized for reducing data entry errors and maintaining a safe, organized work environment.
Overview
8
8
years of professional experience
Work History
Clerk
Cee Jay's Gas and Food Mart
11.2006 - 08.2010
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
Porter
Crankshaft and Valve Service
11.2002 - 11.2004
- Communicated with coworkers and managers about completed duties.
- Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
- Cleaned and organized building areas as required.
- Performed cleaning and maintenance duties as directed.
- Stored supplies safely and securely to prevent theft and damage.
- Upheld company standards for appearance by wearing designated uniform and maintaining professional demeanor at all times.
- Unpacked and stored deliveries in proper locations for orderly, accessible supplies.
- Increased workplace safety by immediately reporting potential hazards.
- Replaced light bulbs, tested alarms and unclogged toilets for good general maintenance.
Education
Midway High School
Hewitt, TX2001
Skills
- Telephone etiquette
- Customer satisfaction
- Cash handling
- Cash management
- Point of sale operation
- Information security
- Handling payments
- Multitasking
- Attention to detail
- Time management
- Customer communication
- Problem-solving
- Organizational skills
- Customer service
- Staff training
Timeline
Clerk
Cee Jay's Gas and Food Mart
11.2006 - 08.2010
Porter
Crankshaft and Valve Service
11.2002 - 11.2004
Midway High School
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