Joseph Zalewski
Brookhaven,PA
Summary
Hardworking and trustworthy individual with top-notch conflict resolution skills, proactive mentality and in-depth understanding of the industry. Bringing multiple years of experience and dedication to promoting loyalty and success.
Overview
14
14
years of professional experience
Work History
Commercial Sales Manager
AutoZone
Brookhaven, PA
08.2022 - Current
- Developed and implemented strategies for expanding customer base.
- Conducted market research to identify new business opportunities.
- Maintained relationships with existing clients by providing superior customer service.
- Recruited, trained, coached, and managed sales personnel.
- Created detailed reports on sales performance metrics for upper management review.
- Generated leads through cold calling, emailing, attending trade shows, and other methods.
- Ensured all required documents were submitted accurately and on time for each sale.
- Responded promptly to customer inquiries about products or services being sold.
- Managed a portfolio of accounts while developing new business from existing clients.
Parts Sales Manager
AutoZone
Brookhaven, PA
11.2021 - 08.2022
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Managed knowledgeable and professional 10-member parts sales team that delivered right parts to customers quickly and secured great deals on top-quality out-of-stock parts.
- Trained new employees on company policies, procedures, techniques and customer service standards, as well as training employees on additional job positions to maintain coverage of roles.
- Handled customer service issues and rectified employee problems.
Delivery Driver
Pizza Party
Brookhaven, PA
11.2019 - 01.2022
- Carried food in insulated bags to maintain hot or cold temperature.
- Delivered fresh food to customers across local area.
- Maintained vehicle according to company and state safety requirements.
- Presented order bills and collected payments for deliveries.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Parts Sales Manager
AutoZone
Brookhaven, PA
02.2019 - 11.2020
- Reviewed catalogs and computer databases to search and locate correct parts for customer vehicles according to make, model and year.
- Coordinated and executed daily parts deliveries to local businesses.
- Trained employees on additional job positions to maintain coverage of roles.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Created training documentation to train staff.
Shop Manager
Better Crating Services
Eddystone, PA
01.2013 - 12.2018
- Gave estimates and sold residential and commercial jobs. Designed, cut and Fabricated wooden shipping crates for companies such as, but not limited to Agusta Helicopters, Lockheed Martin and boeing.
- Examined supply and raw material levels to determine shortages and make necessary adjustments.
- Organized and updated schedules to optimize coverage for expected customer demands.
- Supervised daily operations by establishing procedures and monitoring team performance.
- Facilitated prompt resolution of customer problems and complaints.
- Researched new business opportunities by evaluating potential customers' previous buying habits.
- Maintained detailed and accurate accounting records by overseeing documentation of sales, purchases and requisitions.
- Recruited and hired qualified candidates to fill open positions.
- Maintained and verified records of time, materials, expenditures and crew activities.
Delicatessen Clerk
Acme Markets, Inc
Media, PA
06.2010 - 01.2013
- Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
- Organized ingredients and restocked supplies to prepare for busy periods.
- Completed orders by slicing, weighing, packaging and pricing meats and cheeses.
- Updated food displays, cases and other customer-facing areas to increase sales of special items.
- Offered samples to promote and upsell specials.
- Created aesthetically pleasing food arrangements for special orders and party trays.
- Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
Education
High School Diploma -
Strath Haven High School
Wallingford, PA2009
Automotive Engine Repair And Rebuild
Delaware County Technical School
Folcroft, PA2009
Skills
- Automotive parts Expert Certification
- Detail-Oriented
- Verbal and Written Communication
- Customer Relations
- Problem Solving
- Staff Training and Development
- Proficient in Windows os and Linux kernel
Timeline
Commercial Sales Manager
AutoZone
08.2022 - Current
Parts Sales Manager
AutoZone
11.2021 - 08.2022
Delivery Driver
Pizza Party
11.2019 - 01.2022
Parts Sales Manager
AutoZone
02.2019 - 11.2020
Shop Manager
Better Crating Services
01.2013 - 12.2018
Delicatessen Clerk
Acme Markets, Inc
06.2010 - 01.2013
High School Diploma -
Strath Haven High School
Automotive Engine Repair And Rebuild
Delaware County Technical School