Joseph Zingale
Highland Heights,OH
Summary
Dynamic leader with a proven track record at Home Depot, enhancing sales through strategic growth planning and exceptional customer service. Achieved significant sales growth by leveraging both consultative selling techniques and process development.
Overview
38
38
years of professional experience
Work History
Pro Department Supervisor
Home Depot
07.2017 - Current
- Successfully drove sales, growing year over year through consultative selling and providing excellent customer service.
- Built relationships with current and new Pro customers to maintain goodwill and gain additional business.
- Monitored and followed up on product fulfillment with a focus on delivery.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Coached associates and trained on methods for handling various aspects of sales, complicated issues, and challenging situations.
- Maintained focus during busy times and delegated tasks to associates to keep business running smo
Electrical Department Supervisor
Home Depot
11.2016 - 07.2017
- Worked with talent pipeline within electrical department and store to support overall business needs while providing excellent customer service.
- Offered hands-on assistance to customers, assessing and meeting their needs.
- Maintained stock of items, cleanliness, organization, and provided excellent customer service.
Pro Account Sales Associate
Home Depot
03.2015 - 11.2016
- Provided positive first impressions to greet and engage existing, new, and potential customers.
- Worked to exceed special targets for consultative(esvs) sales and credit card applications.
- Listened to customer needs and desires to identify and recommend optimal products delivering an excellent service experience.
- Performed cash, card, and check transactions to complete customer purchases.
Joe Z's Lawn and Tree/Shrub Service
Owner-Operator
09.2010 - 03.2015
- Bid and Sold fertilization and targeted pest control to commercial and residential customers.
- Built strong relationships to achieve sales growth with existing business, new customers and obtain referrals.
- Managed revenue and expenses, maintained truck and equipment, purchased fertilizer/pest control products while complying with Dept. of Agriculture regulations.
Operations Manager/Commercial Account Representative
TruGreen Chemlawn
03.1987 - 09.2010
- Budgeted and paced revenue and expenses related to the P & L.
- Oversaw recruitment, training and managing of over 20 employees setting sales and production goals while providing excellent customer service.
- Bid and sold commercial and residential business.
- Maintained a large fleet of vehicles and equipment.
- Performed fleet and inventory control procedures through the JDEdwards system.
- Adhered to all OSHA,DOT,HAZCOM, and Ohio Department of Agriculture regulations.
Education
BBA - Business Management
Kent State University
Kent, OHAccomplishments
Home Depot
- 2015 PRO Platinum Sales Champion
- 2015 Store Customer Service Allstar
- 2016 PRO Gold Sales Champion
- 2016 PRO District Commercial Credit Leader(15 commercial credit car signups).
- 3X Store Platinum Award
- Multi PRO Champion Award
- Year over year sales and credit growth
Trugreen/Chemlawn
- 3X Operation Manager of the Year
Timeline
Pro Department Supervisor
Home Depot
07.2017 - Current
Electrical Department Supervisor
Home Depot
11.2016 - 07.2017
Pro Account Sales Associate
Home Depot
03.2015 - 11.2016
Joe Z's Lawn and Tree/Shrub Service
Owner-Operator
09.2010 - 03.2015
Operations Manager/Commercial Account Representative
TruGreen Chemlawn
03.1987 - 09.2010
BBA - Business Management
Kent State University