Summary
Overview
Work History
Education
Skills
Timeline
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Joseph Eshun Gyetuah

Joseph Eshun Gyetuah

Wichita,KS

Summary

Resourceful Travel Consultant passionate about providing dream experiences in leisure travel. Strong research background and love of all things travel. Extensive career in hospitality working with clients pursuing unique vacation adventures. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

11
11
years of professional experience

Work History

Travel Agent

Skyward Consult
10.2023 - Current
  • Arranged travel accommodations for groups, couples, executives, and special needs clients.
  • Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
  • Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
  • Followed up with customers to increase customer service with travel plans.

Assistant Manager

AT&T
01.2023 - 06.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Caregiver

Group Home
11.2020 - 12.2022
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.

Warehouse Manager

Dempsey Ghana Limited
10.2012 - 10.2017
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.

Chief Security Officer

K9 Security Limited
01.2018 - 12.2021
  • Developed and implemented security policies and procedures to establish clear guidelines for operations and maintain quality standards.
  • Monitored alarm systems and CCTV footage to enable prompt attention and response.
  • Supervised and evaluated security staff performance to determine compliance with safety regulations.
  • Developed and implemented strategies to prevent and respond to security incidents.

Education

High School Certificate - General Knowledge

Aggrey Memorial High School
Cape Coast Ghana
05.2022

IT Certificate - Computer Management

Wintect Technology Institute
Ghana
09.2010

Computer Studies

Wisconsin University College
Ghana
08.2008

Skills

  • Special Needs Travelers
  • Client Amenities
  • Travel Research
  • Administrative Tasks

Timeline

Travel Agent

Skyward Consult
10.2023 - Current

Assistant Manager

AT&T
01.2023 - 06.2023

Caregiver

Group Home
11.2020 - 12.2022

Chief Security Officer

K9 Security Limited
01.2018 - 12.2021

Warehouse Manager

Dempsey Ghana Limited
10.2012 - 10.2017

High School Certificate - General Knowledge

Aggrey Memorial High School

IT Certificate - Computer Management

Wintect Technology Institute

Computer Studies

Wisconsin University College

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Joseph Eshun Gyetuah