Summary
Overview
Work History
Education
Skills
Timeline
Generic

Allan Apigo

Fort Worth,TX

Summary

Customer-focused professional with strong multitasking and time management skills. Committed to delivering positive experiences and supporting team objectives. Quick learner with effective communication abilities and a strong work ethic, ready to contribute to organizational success.

Overview

7
7
years of professional experience

Work History

Retail Sales Associate

Ross Dress for Less
Fort Worth, Texas
09.2025 - Current
  • Operated cash registers and processed transactions including sales, returns, and exchanges efficiently.
  • Processed transactions efficiently while delivering exceptional customer service.
  • Worked with team members to achieve daily sales targets.
  • Addressed customer complaints promptly and professionally.
  • Assisted customers in finding the right product for their needs.
  • Greeted customers upon entering the store and provided assistance.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.

Personal Shopper

Walmart
Fort Worth, Texas
12.2024 - 05.2025
  • Managed high-volume order fulfillment, ensuring accuracy and quality to enhance customer experience.
  • Made product substitutions and consulted with customers, increasing satisfaction and loyalty.
  • Assisted customers in-store while managing online orders during peak hours, optimizing service delivery.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.

Customer Service Representative Team Lead

Circle K Corp
The Colony, Texas
02.2023 - 11.2024
  • Supported daily operations and managed staff in a retail environment to enhance overall service delivery.
  • Coordinated inventory management and restocking processes efficiently.
  • Processed cash, credit, and digital payments at point of sale.
  • Partnered with team members to streamline daily operations and improve service consistency.
  • Processed credit card, EBT, and gift certificate payments in electronic computer systems.
  • Addressed customer complaints and inquiries using effective communication and problem-solving skills to enhance customer satisfaction.
  • Complied with all health and safety regulations while performing job duties.

Amazon Prime Shopper

Amazon
Santa Clara, California
07.2019 - 03.2021
  • Selected items for customer orders, ensuring timely delivery.
  • Managed inventory and tracked orders using handheld devices.
  • Verified product quality and accuracy to ensure order correctness.
  • Communicated with support staff to resolve issues quickly and effectively.
  • Utilized problem solving skills to resolve customer complaints professionally.

Education

Associate of Arts - Information Technology

Mission College
Santa Clara, CA
05-2026

Skills

  • Inventory management
  • Customer service
  • Problem resolution
  • Time management
  • Team collaboration
  • Microsoft Office

Timeline

Retail Sales Associate

Ross Dress for Less
09.2025 - Current

Personal Shopper

Walmart
12.2024 - 05.2025

Customer Service Representative Team Lead

Circle K Corp
02.2023 - 11.2024

Amazon Prime Shopper

Amazon
07.2019 - 03.2021

Associate of Arts - Information Technology

Mission College
Allan Apigo