Summary
Overview
Work History
Education
Skills
Timeline
Generic

Josephine Carbajal Faz

Racine,WI

Summary

Adept Medical Assistant with a proven track record at Aurora Medical Center, enhancing patient care through expert management of medical records and efficient handling of patient scheduling. Skilled in HIPAA compliance and customer service, I significantly improved clinic efficiency and patient satisfaction.

Overview

7
7
years of professional experience

Work History

Medical Assistant

Aurora Medical Center
Kenosha, WI
09.2021 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.

Muslim Community Clinic

Lead Medical Assistant
Milwaukee, WI
09.2019 - 09.2021
  • Mentored medical students and residents, fostering their professional growth and development as future healthcare providers.
  • Implemented telemedicine services to increase accessibility for patients with limited transportation options or mobility issues.
  • Analyzed clinic data to identify trends and areas requiring targeted interventions for improved patient outcomes.
  • Established strong relationships with local specialists to facilitate seamless referrals when necessary, ensuring timely access to specialized care for patients in need.

Residential Coordinator

Alpha Homes of Wis
Racine, WI
11.2017 - 09.2019
  • Enhanced tenant satisfaction by addressing concerns promptly and maintaining open lines of communication.
  • Maximized resident retention by providing exceptional customer service through prompt response time and personalized attention.
  • Maintained accurate financial records related to rental payments, expenses, budgets, and financial projections for the property''s success.
  • Continuously monitored market trends to make informed recommendations for rental pricing adjustments and marketing strategies.

Education

Social Work

UW Parkside
Kenosha, WI

Certificate Of Completion - Medical Assisting

Milwaukee Career College
Milwaukee, WI
03.2012

Associate Degree - Accounting

Gateway Technical College
Kenosha, WI
05.1996

Skills

  • HIPAA Compliance
  • Patient Scheduling
  • Customer Service
  • Medical terminology knowledge
  • Vital Sign Monitoring
  • CPR
  • Immunization Administration
  • Appointment Setting
  • Medical supply inventory

Timeline

Medical Assistant

Aurora Medical Center
09.2021 - Current

Muslim Community Clinic

Lead Medical Assistant
09.2019 - 09.2021

Residential Coordinator

Alpha Homes of Wis
11.2017 - 09.2019

Social Work

UW Parkside

Certificate Of Completion - Medical Assisting

Milwaukee Career College

Associate Degree - Accounting

Gateway Technical College
Josephine Carbajal Faz