JOSEPHINE CASTILLO
Lolita,Texas
Summary
Highly efficient and well-established in fast-paced and challenging environments. Eager to learn with an aptitude for applying new knowledge with skill and efficiency. Communicative customer service motivated to maintain customer satisfaction and contribute to company success.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Fire Watch
Clark Construction
Point Comfort , Texas
06.2024 - Current
- Examined areas for combustible materials that may be hazardous when exposed to heat sources or sparks.
- Identified unsafe conditions or practices which may lead to a hazardous situation involving possible fires or explosions.
- Stood ready with fire suppression equipment such as fire extinguishers to watch for flare-ups.
- Ensured that exit routes were clear at all times during an emergency.
Custodian
Bert Diaz
Ganado, Texas
03.2023 - Current
- Follow maintenance/custodial checklist for daily duties
- Participate with other staff in promoting good teamwork
- Clean facilities including floors, bathrooms, windows, and hallways
- Ensure proper care in the use and maintenance of equipment and supplies
- Unlock doors, ensuring doors are locked
- May provide vendors with access to areas for cleaning and may answer basic questions.
Substitute Teacher, 1st-5th
Carl Frisch
Bloomington, Texas
08.2022 - 12.2022
- Manage the classroom effectively to encourage student participation
- Follow lesson plans the regular teacher provides to create a cohesive consistent learning experience
- Provide in-class and at-home assignments based on the available lesson plan
- Adapt teaching methods to fit the needs of each individual student
- Productive learning environment
- Set clear expectations for students and maintain and enforce all classroom rules.
Substitute Teacher, K-5
Acosta Belen
Mathis, Texas
08.2021 - 05.2022
- Followed classroom plans left by the class teacher to continue student education and reinforce core concepts
- Kept students on task with proactive behavior modification and positive reinforcement strategies
- Upheld classroom routines to support student environments and maintain consistent schedules
- Took over the class for the regular classroom teacher, managing assignments, student needs, and recordkeeping
- Assigned, explained, and graded homework
- Supervised lunchroom and recess activities
McDonald’s
Ismael Sanz
Mathis, TX
05.2016 - 02.2021
- Provided excellent customer service by greeting customers and meeting quality expectations
- Assisted other team members to achieve goals
- Resolved challenging customer complaints to satisfaction by promoting brand loyalty and maximizing repeat business
- Performed shift change tasks each day to keep store neat and running smoothly
- Worked well with teammates and accepted coaching from the management team
- Cleaned and maintained all areas of the restaurant to promote a clean image
- Participated in continuous improvement by generating suggestions, and engaging in problem-solving activities to support teamwork.
Education
Associate of Arts - Business Management
Southern Careers Institute Inc
Austin, Texas09.2023
High School Diploma -
Mathis High School
Mathis, Texas05.2020
Skills
- Multi-tasking skill
- Standards of accounting
- Money handling abilities
- Report preparation
- Data analysis
- Service orientation
- Teamwork and Collaboration
- Effective communication
Certification
Paraprofessional aid
Timeline
Fire Watch
Clark Construction
06.2024 - Current
Custodian
Bert Diaz
03.2023 - Current
Substitute Teacher, 1st-5th
Carl Frisch
08.2022 - 12.2022
Substitute Teacher, K-5
Acosta Belen
08.2021 - 05.2022
McDonald’s
Ismael Sanz
05.2016 - 02.2021
Associate of Arts - Business Management
Southern Careers Institute Inc
High School Diploma -
Mathis High School
Paraprofessional aid
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