Salome Funaki Fuapau
Hayward,CA
Summary
As a motivated student currently pursuing a Paralegal internship at Merritt College, I am eager to contribute to a law firm's reputation for excellence in immigration law or criminal law. My academic training has equipped me with a deep understanding of civil procedure as well as criminal studies to draft complaints, answers, motions, petitions, and subpoenas
Overview
1
1
year of professional experience
Work History
Customer Service Representative
RXO
Union City, CA
06.2025 - Current
As a customer service representative, my job is to schedule deliveries and pick-ups to customers as well as answer phone calls to any questions or concerns a customer may have. AddAdditionally, I answer emails and minor work in the warehouse if needed such as finding lost freight, marking shipments as received, and labeling shipments.
- Processed orders and returns efficiently using company software systems.
- Maintained accurate records of customer interactions and transactions.
- Assisted customers with inquiries and concerns via phone and email.
Education
Paralegal Studies
Merritt College
Oakland, CA04-2026
Skills
- Research & Accuracy: LexisNexis
- Case management
- Communication
- Attention to detail
- Cultural awareness
- Document preparation
- Problem-solving
- Critical thinking & Analysis
- Ethics and professionalism
Timeline
Customer Service Representative
RXO
06.2025 - Current
Paralegal Studies
Merritt College