JOSEPHINE JONES
Fresno,TX
Summary
Dedicated Supervisor with excellent communication and interpersonal skills seeking roles in which to utilize these abilities. Experienced in data entry, receptionist work, and customer service. Quick learner with the ability to memorize job details and build strong customer relationships while motivating staff to do the same.
Overview
3
3
years of professional experience
Work History
Supervisor/Shift Leader
Life Time Fitness Inc.
Missouri City, USA
07.2023 - Current
- Promoted to Supervisor within 6 months of employment.
- Greeted members in a professional and friendly manner
- Provided excellent customer service to all members by promptly taking care of their needs and requests
- Organized catering for special events held at the club
Remote Care Coordinator
Forward Inc
San Francisco, USA
05.2022 - 03.2023
- Answered questions from customers that came in through the company's online chat feature
- Arranged and managed medical record filing, retrieval and transfers per established guidelines
- Performed qualitative analysis of records to ensure accuracy, internal consistency and correlation of recorded data
Caregiver
Robindell Private School
Houston, USA
01.2022 - 04.2022
- Organized activities to promote physical, mental and social development
- Implemented hands-on, play-based strategies for experiential learning
- Communicated with children's parents and guardians about daily activities, behaviors and problems
Spa Back
Massage Heights
Pearland, USA
04.2021 - 07.2021
- Loaded and unloaded washers and dryers, observing correct operating instructions
- Reduced cleaning time significantly while maintaining company quality standards
- Maintained inventory of cleaning supplies and documented items requiring reorder
Education
Associate of Applied Science - Baking And Pastry Arts
Auguste Escoffier School of Culinary Arts
Austin, TX05.2024
High School Diploma -
Liberty High School
Liberty, TX06.2020
Skills
- Complaint Resolution
- Data Collection/Entry
- Inbound and Outbound Calling
- Schedule development
- Staff Management
- Training and mentoring
- Inventory Oversight
- Goal-Oriented
- Employee Motivation
- Business Administration
References
References available upon request.
Timeline
Supervisor/Shift Leader
Life Time Fitness Inc.
07.2023 - Current
Remote Care Coordinator
Forward Inc
05.2022 - 03.2023
Caregiver
Robindell Private School
01.2022 - 04.2022
Spa Back
Massage Heights
04.2021 - 07.2021
Associate of Applied Science - Baking And Pastry Arts
Auguste Escoffier School of Culinary Arts
High School Diploma -
Liberty High School