Josephine Mattia
Decatur,GA
Summary
Dependable student with six years of experience in different environments. Earned degree in English with extensive understanding of Literature and Writing. Industrious and motivated to work independently and as team player.
Overview
8
8
years of professional experience
1
1
Certification
Work History
1:1 Special Education Paraprofessional
Atlanta Public School System
Atlanta, GA
12.2021 - Current
- Provided special attention to individuals needing extra academic or behavioral guidance during classes.
- Helped students with limited mobility move around school areas and handle personal care tasks.
- Monitored classroom activity to proactively resolve behavioral issues.
- Aided disabled students in using restroom facilities.
- Communicated with parents to report on academic and behavioral performance and deliver suggestions to implement at home to reinforce positive habits developed at school.
Student Assistant
Georgia State University Patton Hall Residence
Atlanta, GA
08.2020 - Current
- Assisted with clerical needs including answering telephone calls, performing database management and drafting correspondence.
- Asked students proof of residency by showcasing their student cards and handling emergency situations.
- Displayed customer service by greeting students as they enter the residence hall.
Team Member/Lead
Six Flags Over Georgia
Austell, GA
10.2015 - Current
- As a Team Member, I worked in a variety of different departments, ranging from culinary to retail to park services.
- Learned cashier work in retail, and displayed organizational skills by organizing items and clothes based on category and size.
- In park services, I did patio work by cleaning tables as well as ground work by sweeping floors, cleaning benches and pulling out trash.
- As a Lead, I displayed my leadership skills by providing an example to my fellow team members, by cleaning up the designated area.
- Assigned lunch breaks to team members, as well as answering park-related questions towards guests.
Cashier/Barista
Panera Bread
Atlanta, GA
11.2017 - 03.2020
- Assisted with purchases, locating items and signing up for rewards programs.
- Provided alternative suggestions regarding meals and drinks to customers.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Helped customers find specific products, answered questions and offered product advice.
- Operated cash register, collected payments and provided accurate change.
Education
Bachelor of Arts - English
Georgia State University
Atlanta, GA08.2021
High School Diploma -
Martin Luther King Jr. High School
Lithonia, GA05.2010
Master of Arts - English & Creative Writing
Southern New Hampshire University
Hooksett, NHSkills
- Organization
- Teacher assistance
- Planning & organizing
- Special needs
- Microsoft Word
- PowerPoint
- Writing
- Leadership
- Customer Service
- Communication
- Classroom management
- Educational support
Certification
- Georgia Paraprofessional License - February 2022
- CPR + First Aid+ AED Certification- August 2022
Timeline
1:1 Special Education Paraprofessional
Atlanta Public School System
12.2021 - Current
Student Assistant
Georgia State University Patton Hall Residence
08.2020 - Current
Cashier/Barista
Panera Bread
11.2017 - 03.2020
Team Member/Lead
Six Flags Over Georgia
10.2015 - Current
Bachelor of Arts - English
Georgia State University
High School Diploma -
Martin Luther King Jr. High School
Master of Arts - English & Creative Writing
Southern New Hampshire University