Josephine Pedroza
Starbucks
San Jose,CA
2
Languages
4
years of professional experience
Barista I delivering fast, accurate service in a high-volume café environment. Balances drink preparation, food handling, and register work while keeping a friendly guest experience during peak rushes. Meets tight window time goals and follows health and safety standards on every shift.
Work History
Barista / SSV
1 Year 11 Months- Delivered high quality service in a fast paced environment, maintaining a friendly and professional demeanor during peak 'rush' hours.
- Multitasked effectively between drinks, food preparation, and register duties while adhering to health and safety standards.
- Trained and mentored team members on operational procedures and best practices.
- Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
Stocker I
1 Year 9 Months- Executed 'Zone' maintenance by straightening products, removing damaged goods, and ensuring labels and pricing were accurate.
- Stocked shelves accurately and efficiently to maintain store appearance.
- Offered to assist with additional task to keep projects on-task and meet tight deadlines.
- Performed manual labor task to detailed instructions from supervisors.
Education
High school Diploma
Skills
Customer service
Point-of-sale operation
Order accuracy
Cash handling
Food safety and sanitation
Shift coordination
Scheduling coordination
Inventory control
Opening and closing procedures
Training support
LANGUAGES
English
Spanish
Timeline
Barista / SSV
Starbucks
09.2024 - CurrentRead More
Stocker I
Target
12.2022 - 09.2024Read More
Oak Grove High School
High school Diploma
Read More