Josephine Spataro
Rockford,IL
Summary
Motivated detail-oriented professional with experience in customer service, data entry and office management.
Overview
14
14
years of professional experience
Work History
Administrative Assistant
Winning Charity Services
Rockford, IL
09.2007 - 01.2022
- Developed and maintained filing systems, improving document retrieval efficiency by organizing electronic and physical records.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Maintained a clean and welcoming office environment.
- Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
- Maintained inventory of office supplies and placed orders.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Education
Associate of Science - Business Administration And Accounting
Rockford Business College
Rockford, ILSkills
- Customer service
- Data entry
- Computer skills
- File organization
- Customer relations
- Clerical support
- Scheduling
- Database entry
- Recordkeeping
- Calendar management
- Document management
Timeline
Administrative Assistant
Winning Charity Services
09.2007 - 01.2022
Associate of Science - Business Administration And Accounting
Rockford Business College