Josephine Story
E. Wenatchee,WA
Summary
Dedicated Medical Assistant Instructor bringing proven expertise in training, mentoring, and motivating students to reach full potential. Prepares students for employment by teaching vital skills and developing knowledgebases through lectures and hands-on activities.
Committed to obtaining highest level of patient satisfaction and dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
9
9
years of professional experience
Work History
Medical Assistant
Confluence Health
Wenatchee, WA
11.2015 - Current
- Prepared patients for examinations, taking vital signs and updating medical histories
- Coordinated services with medical and office staff to ensure patient satisfaction, engagement and compassionate care
- Coordinated services with medical and office staff to ensure patient satisfaction, engagement and compassionate care
- Secured patient information and maintained patient confidence by completing and safeguarding medical records
- Contacted pharmacies to submit and refill patients' prescriptions
- Scheduled appointments for patients via phone and in person
- Improved patient care and daily task efficiency resulting in smoother operations
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment
- Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies
- Acted as liaison between physician and patient, answering questions and delivering test results
Medical Assistant Program Adjunct Instructor
Wenatchee Valley College
Wenatchee, WA
2/25/21 - Current
- Guided and mentored students to fully develop abilities and knowledge outlined in course plans.
- Helped students develop technical and soft skills necessary for successful medical assistant work.
- Maintained student engagement and program retention by offering quality education and support for unique needs.
- Advised students one-on-one to help with educational and career planning decisions.
Education
Certificate - Basic Spanish
Maximo Nivel
La Antigua, Guatemala02-2024
Associate of Art and Science -
Wenatchee Valley College
Wenatchee, WA06-2021
Certificate - Medical Assistant
Wenatchee Valley College
Wenatchee, WA08-2015
Skills
Medical Assistant Certified
Wenatchee Valley College Adjunct Instructor
Affiliations
WVC- Presidents List 2015 Spring Quarter
WVC- Deans List 2015 Fall Quarter
Additional Information
Red Cross Volunteer
Wenatchee Valley Lions Club Member/Volunteer
Confluence Health Preceptor
Timeline
Medical Assistant
Confluence Health
11.2015 - Current
Medical Assistant Program Adjunct Instructor
Wenatchee Valley College
2/25/21 - Current
Certificate - Basic Spanish
Maximo Nivel
Associate of Art and Science -
Wenatchee Valley College
Certificate - Medical Assistant
Wenatchee Valley College