Josephine Tagorda
Wauconda,IL
Summary
The Compliance Services Specialist is responsible for management of various transactional process managed by the Compliance services team. Transactions include management of new vehicle paperwork or the registration renewals process. The specialist will cultivate relationships with DMVs and trusted vendors to ensure partnership across the industry. The specialist will be well-versed and able to operate within external and internal systems and technologies to manage processing and communication. The specialist will adhere to detailed methods of tracking to ensure fleet vehicles are on the road legally with the proper license and registration. Individuals in this role will be assigned to one of the following working groups and understand the role includes flexibility to be reassigned to another team to suit the business needs to optimize customer satisfaction.
Overview
6
6
years of professional experience
Work History
Compliance Specialist
Wheels Inc
08.2018 - Current
- Process registration renewals using the appropriate resource (e.g., electronic transfer, on-line terminal, mail) for each jurisdiction, while achieving department performance standards for accuracy and timeliness
- Ensure clients are billed correctly for renewals by verifying registration and service fees.
- Reconcile discrepancies using data acquired from Wheels’ databases and from vendor reports.
- Implore best method possible to keep vehicle legal for client use.
- Contact driver or client when jurisdiction requirements (e.g., emissions check, resolve outstanding violations) are needed to complete renewals. Coordinate with other departments to help fulfill missing/late requirements.
License and Title Specialist
Donlen
08.2018 - Current
- Reduced title discrepancies by proactively researching and resolving any potential issues in advance.
- Conducted thorough public record searches to verify property ownership history and identify potential liens or encumbrances.
- Enhanced document accuracy by meticulously reviewing and verifying titles for correctness.
- Maintained compliance with industry regulations by staying up-to-date on relevant laws and guidelines related to title management.
- Print title, registration and tax documents based upon owner, state and specific client or vehicle instructions assign ownership to ensure compliance within state and county statutes.
- Identify, analyze and research to resolve state, county, and province license and title rejections and or questions pertaining to title, registration and tax.
- To create, update and adjust the print positions on a form through Forms Definition
- Order duplicate mso’s directly through manufacturer website and follow up until received.
Education
High School Diploma -
Sacred Heart Academy
Manila Philippines03-1981
Skills
- Regulatory Knowledge:Deep understanding of relevant licensing and title regulations at the state and federal level
Ability to stay updated on regulatory changes and interpret complex legal requirements - Data Analysis and Reporting:Proficiency in data collection, analysis, and reporting to identify compliance issues and trends
Ability to use data management systems to track license renewals, expirations, and other compliance details - Compliance Auditing:Conducting regular compliance audits to assess adherence to licensing and title regulations
Identifying potential compliance risks and developing mitigation strategies - Communication and Collaboration:Clear and concise communication with internal stakeholders (eg, HR, legal, operations) regarding compliance requirements
Ability to effectively collaborate with different departments to address compliance concerns
- Problem-solving and Decision-Making:Identifying and resolving complex compliance issues proactively
Ability to make informed decisions based on regulatory interpretations and best practices - Attention to Detail:Meticulous review of licensing and title documentation to ensure accuracy and completeness
Identifying minor discrepancies that could lead to compliance issues - Technical Skills:Proficiency in relevant software systems for license management, data tracking, and reportingAbility to learn new software applications quickly
Timeline
Compliance Specialist
Wheels Inc
08.2018 - Current
License and Title Specialist
Donlen
08.2018 - Current
High School Diploma -
Sacred Heart Academy
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