Summary
Overview
Work History
Education
Skills
Timeline
Generic

Josephine Wendt

Omaha,NE

Summary

Adept at driving client acquisition and fostering robust relationships, I leveraged CRM tracking and consultative selling to notably enhance WP Engine's business landscape. My blend of team leadership and objection handling skills has consistently propelled sales achievements, underscoring a dynamic approach to exceeding targets. Results-driven sales rep with strengths in assessing customer needs and providing tailored solutions. Excellent negotiation skills with solid history of exceeding client expectations. Demonstrates passion for building long-term customer relationships.

Overview

10
10
years of professional experience

Work History

Bartender

Brickhouse Sportsbar
04.2024 - Current
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.

Sales Development Representative

WP Engine
06.2023 - Current
  • Won new business by articulating full value of company's capabilities to prospects.
  • Built and managed accurate sales pipeline to maintain high volume of activity.
  • Utilized Salesforce and Salesloft to manage sensitive client information and update existing and new client profiles.
  • Used data analytics to identify and track sales trends and develop actionable insights.

Bartender

Turf Club
10.2021 - 08.2023
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Served high customer volumes during special events, nights, and weekends.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Kept bar presentable and well-stocked to meet customer needs.

Business Advisor

Thryv
08.2019 - 03.2023
  • Recommended initiatives to improve performance and maximize return on sales incentives.
  • Capitalized on strategic business partnerships to foster new market penetration.
  • Coached clients on business startup processes in today's market.
  • Devised marketing strategy incorporating social media content and online marketing campaigns to increase awareness and engagement.

Lead Bartender

Good Life Sports Bar & Grill
08.2017 - 02.2021
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.
  • Trained new bartenders and servers on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Upheld strict regulations for safe alcohol service and food safety.

Insurance Agent

Mutual Of Omaha
07.2018 - 02.2019
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Built relationships with clients using active listening and issue resolution to provide excellent service.
  • Maintained high standards of customer service by building relationships with clients.
  • Determined client needs and financial situations by listening and scheduling fact-finding appointments.

Medical Receptionist

Methodist Hospital
05.2017 - 08.2017
  • Transcribed phone messages and relayed to appropriate personnel.
  • Supported office staff and operational requirements with administrative tasks.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.

Certified Nursing Assistant

Shalimar Gardens
12.2015 - 05.2017
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.

Childcare Teacher

YMCA
05.2015 - 08.2015
  • Engaged with children on individual basis to build positive relationships and promote learning.
  • Organized small groups of children while transitioning to and from outdoor play.
  • Instructed children in health and personal habits, such as eating, resting, and toileting.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.

Front of House Staff Member

Runza
11.2014 - 05.2015
  • Helped guests at tables when in need of assistance.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Assisted servers with delivering food, filling beverages, and retrieving items for guests.
  • Utilized POS system to receive and process food and beverage orders.

Education

General Education -

Metropolitan Community College
Omaha, NE
01-2018

Bachelor of Science - Nursing

Clarkson College
Omaha, NE
01-2017

High School Diploma -

Cedar Bluffs High School
Cedar Bluffs, NE
05-2017

Certified Nursing Assistant -

Southeast Community College Area
Lincoln, NE
01-2015

Skills

  • Account prospecting
  • Objection handling
  • Customer Relationship Building
  • CRM Tracking
  • Cold-calling
  • Territory Management
  • Team Leadership
  • Consultative Selling
  • Client acquisition

Timeline

Bartender

Brickhouse Sportsbar
04.2024 - Current

Sales Development Representative

WP Engine
06.2023 - Current

Bartender

Turf Club
10.2021 - 08.2023

Business Advisor

Thryv
08.2019 - 03.2023

Insurance Agent

Mutual Of Omaha
07.2018 - 02.2019

Lead Bartender

Good Life Sports Bar & Grill
08.2017 - 02.2021

Medical Receptionist

Methodist Hospital
05.2017 - 08.2017

Certified Nursing Assistant

Shalimar Gardens
12.2015 - 05.2017

Childcare Teacher

YMCA
05.2015 - 08.2015

Front of House Staff Member

Runza
11.2014 - 05.2015

General Education -

Metropolitan Community College

Bachelor of Science - Nursing

Clarkson College

High School Diploma -

Cedar Bluffs High School

Certified Nursing Assistant -

Southeast Community College Area
Josephine Wendt