Joseph (Joe) Fitzpatrick

• Operate forklifts and pallet jacks to safely unload incoming trucks and transport merchandise efficiently within warehouse.
• Inspect incoming merchandise for quality assurance and compliance with specifications.
• Minimize product damage during unloading, utilizing proper lifting techniques and handling equipment.
• Communicate and collaborate with team members to optimize unloading processes and efficiency.
• Maintain organized work area to enhance safety standards and operational flow.

• Assisted customers and contractors in product selection and provided expert advice on home improvement projects across all areas of the store.
• Operated forklifts and reach truck to retrieve and transport materials efficiently within warehouse environment.
• Maintained knowledge of inventory and ensured accurate stock levels through regular audits.
• Collaborated with team members to enhance customer service standards and streamline operations.

• Managed multiple client projects laying, cutting and setting of tile systems on floors, ceilings, walls, and other surfaces.
• Facilitated communication with stakeholders to ensure alignment on appraisals, design selection, all phases of construction process, and approval of final product.
• Fully remodeled bathrooms, kitchens, and foyers including installing all pipes, plumbing fixtures, sinks, and tubs and framing new walls and floors, and installing new cabinetry.

Collaborated with cross-functional teams to streamline inventory management processes.

• Developed training programs for staff on merchandising best practices and compliance standards.
• Supervised 40 associates in all service areas to include Lawn & Garden Center, Tire & Lube Center, Hardware Department, Stationary Department, Sporting Goods, and Electronics.
• Interviewed candidates for associate positions throughout the store and provided first-line recommendations for hiring.
• Assigned daily responsibilities to floor associates to cover price changes, module changes, unloading of deliveries, stocking shelves, and all holiday and seasonal resets
• Assisted customers with special orders, locating items for purchase, and service complaints

• Started as an apprentice installing ceramic, porcelain, and natural stone tiles to ensure aesthetic appeal and durability.
• Promoted to tile setter in four years and began collaborating with clients to design layouts that meet their specifications and preferences.

• Independent contractor responsible for laying, cutting and setting of tile systems on floors, ceilings, walls, and other surfaces.
• Facilitated communication with stakeholders to ensure alignment on appraisals, design selection, all phases of construction process, and approval of final product.
• Fully remodeled bathrooms, kitchens, and foyers including installing all pipes, plumbing fixtures, sinks, and tubs and framing new walls and floors, and installing new cabinetry.