Open To Work
Jose Portillo
Peoria,AZ
Summary
Driven to transition into new field, leveraging skills developed in fast-paced IT support environment. Expertise in managing system performance, resolving technical issues, and enhancing user experience. Focused on bringing solution-oriented mindset and technical proficiency to diverse range of challenges.
Overview
4
4
years of professional experience
Work History
Correctional Officer
Arizona Department of Corrections
Buckeye, AZ
04.2025 - Current
- Conducted regular inspections of living quarters and common areas to identify security risks.
- Assisted in training new correctional officers on procedures and protocols for effective operations.
- Documented daily activities and incidents accurately in reports for management review.
- Implemented safety protocols, contributing to a secure environment for staff and inmates alike.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
Tool Rental Associate
The Home Depot Store
Hobbs, NM
03.2024 - 10.2024
- Assisted customers in selecting appropriate rental tools for projects.
- Maintained equipment through regular inspections and cleaning protocols.
- Processed rental agreements efficiently, ensuring compliance with company policies.
- Educated customers on proper tool usage and safety procedures.
- Assisted customers with troubleshooting tool issues, offering expert guidance and support.
- Facilitated equipment returns, verifying functionality and documenting damages as needed.
Manufacturing Specialist
Leadpoint, Axon
Scottsdale, AZ
06.2022 - 07.2023
- Operated and maintained manufacturing equipment to ensure production efficiency.
- Collaborated with team members to troubleshoot and resolve operational issues.
- Inspected products and machines to maintain quality and efficiency.
- Organized work to meet demanding production goals.
- Performed general equipment maintenance and repair to minimize downtime.
- Assisted in training new staff on safety protocols and operational procedures.
Education
High School Diploma -
North Canyon High School
Phoenix, AZ05-2022
Google IT Support Specialist - Information Technology
Coursera
Online09-2023
Correctional Officer Certificate - Arizona Department of Corrections
Correctional Officer Training Acadamy
Tucson, AZ04-2025
Skills
- Customer Service
- Written Communication
- Project Management
- Computer Repair
- Evaluating Technology Issues
- Troubleshooting
- Time Management
- IT Support
- Tech Support
- Conflict resolution skills
- First aid training
- Safety and security enforcement
- Weapons training
- Trained in defensive tactics
- Crime prevention
Awards
Avid individuality Award, Avid Class Award
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Work Preference
Job Search Status
Open to workWork Type
Full TimePart TimeContract WorkLocation Preference
RemoteSalary Range
$40000/yr - $200000/yrTimeline
Correctional Officer
Arizona Department of Corrections
04.2025 - Current
Tool Rental Associate
The Home Depot Store
03.2024 - 10.2024
Manufacturing Specialist
Leadpoint, Axon
06.2022 - 07.2023
High School Diploma -
North Canyon High School
Google IT Support Specialist - Information Technology
Coursera
Correctional Officer Certificate - Arizona Department of Corrections
Correctional Officer Training Acadamy