Jose Santos Mijares Piedra
Vicente Guerrero,Durango
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Sales Associate
Auto Zone Auto Parts
Las Vegas, NV
02.2022 - 01.2024
- Helped customers find specific products, answered questions, and offered product advice.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Answered customer inquiries regarding product features, pricing, and availability.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Computed purchases and received and processed cash or credit payment.
Call Center Representative
Telus Digital
Las Vegas, NV
03.2019 - 01.2022
- onboarding or setting up new accounts
- processing package pickup
- delivery and trace requests
- processing customer claims
- billing inquiries
Forklift Operator
E street Logistics
Salt Lake City, UT
11.2005 - 01.2019
- Moved freight, stock and other materials to and from storage and production areas and loading docks.
- Communicated with supervisor and other warehouse staff to coordinate work.
- Assisted in the loading and unloading of goods from trucks, and containers using forklift.
- Prepared finished stock for shipment by identifying, pulling and packing product.
- Inspected product load for accuracy to foster timely and complete delivery.
Education
High School Diploma -
East High School
Salt Lake City, UT05-2001
Skills
- Problem-solving
- Relationship building
- Goal oriented
- Customer service
- Teamwork and collaboration
- Excellent communication skills
Certification
- Fork Lift Certified
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Sales Associate
Auto Zone Auto Parts
02.2022 - 01.2024
Call Center Representative
Telus Digital
03.2019 - 01.2022
Forklift Operator
E street Logistics
11.2005 - 01.2019
High School Diploma -
East High School
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