Jose (Tony) Nunez-Lens
Shakopee,MN
Summary
Forward-thinking Sales Representative with excellent performance and results. Proficient in building relationships, negotiating deals, consistently uncovering customer needs, and closing sales. Seeking a sales role where I can continue to hone these traits and develop various competencies.
Overview
11
11
years of professional experience
Work History
Sales Representative
On Site Companies
03.2023 - Current
- Top Q2/Q3 Sales Rep. (Attained 130% goal per quarter).
- Top SDR in company (73% conversion rate to close).
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Competitive App Leadership Team: Built and developed app integrations for customers.
- Competitive Market Analysis Lead: Developed sales strategy for multiple new market territories.
- Salesforce Integration Lead for company.
- Generated weekly and monthly reports on sales performance and provided corresponding recommendations to meet sales goals.
- Negotiated contracts with clients and developed relationships with key personnel.
Account Representative
Comcast Corporation
08.2019 - 02.2023
- Analyzed accounts for delinquencies and other ongoing issues.
- Collaborated with other departments to address customer needs and service requests.
- Exceeded goals to increase customer revenue by adding services to account.
- Regularly surpassed expectations for sales, customer retention, revenue retained, and customer satisfaction goals per fiscal month.
- Mentored new hires through training and assisted in transitioning team members into other internal and external roles.
- Top 15% company-wide in sales goals, achieved 110% of monthly goals.
Merchandiser
Total Wine & More
05.2017 - 08.2019
- Reported inventory regularly into internal tracking system, a task typically assigned to a manager.
- Worked with vendors and forecasted sustained product on shelves, updated orders as needed weekly.
- Negotiated Total Wine's branded alcohol with customers to increase sales margin in real time.
- Performed inventory audits for all departments in the store. This involved biweekly reporting of inventory into tracking system.
- Obtained certification as a Wine Professional and utilized knowledge to offer recommendations to prospective customers.
Delivery Coordinator
Menards
02.2015 - 05.2017
- Coordinated multi-level delivery of many different items to both commercial and residential customers.
- Submitted daily plans/routes for several delivery drivers at once.
- Took daily inventory of many products to ensure accurate reporting.
- Assisted customers in determining the best products for their projects.
- If deliveries were delayed or had other issues, would negotiate with customers to resolve situation.
Cashier
Sam's Club
05.2014 - 10.2014
- Set up new customer membership levels, including upselling Sam's Club credit card.
PC Auditor
Data Sales Co.
06.2012 - 07.2013
- Disassemble parts from towers, laptops, printers, and servers, and developed complex organization system.
- Audit computers to recognize faulty products, then fix the issue and resell.
- Performed factory resets on all systems, then ran software to clear anything left on the system from previous owner/company.
Education
Bachelor of Arts - Communications And Public Relations
Minnesota State University, Mankato
Mankato, MN12.2019
Bachelor of Arts - Communications And Public Relations
University of North Dakota
Grand Forks, ND08.2016
Bachelor of Science - Aerospace Studies
University of North Dakota
Grand Forks, ND06.2016
High School Diploma -
Eagan High School
Eagan, MN06.2012
Skills
- Account development
- Lead generation
- Sales development
- Sales forecasting
- Lead prospecting
- Sales closing
Accomplishments
On Site Companies
- Competitive App Leadership Team: Built and developed app integrations for customers.
- Competitive Market Analysis Lead: Developed sales strategy for new market territories and presented to Directors.
- Salesforce Integration Lead for company.
- Reports Lead Generator.
Languages
English
Spanish
References
Available upon request
Hobbies and Interests
- Travel
- Sports
- Music
- Technology
- Video Games
- Cooking
Timeline
Sales Representative
On Site Companies
03.2023 - Current
Account Representative
Comcast Corporation
08.2019 - 02.2023
Merchandiser
Total Wine & More
05.2017 - 08.2019
Delivery Coordinator
Menards
02.2015 - 05.2017
Cashier
Sam's Club
05.2014 - 10.2014
PC Auditor
Data Sales Co.
06.2012 - 07.2013
Bachelor of Arts - Communications And Public Relations
Minnesota State University, Mankato
Bachelor of Arts - Communications And Public Relations
University of North Dakota
Bachelor of Science - Aerospace Studies
University of North Dakota
High School Diploma -
Eagan High School
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