Josette Carter
Bordentown
Summary
- Office and administrative support professional with extensive experience in diverse environments. Skilled in task management, record organization, and workflow optimization. Achievements include improved document organization and enhanced internal communication, leading to increased operational efficiency. Experienced in calendar management and documentation, contributing to productivity enhancements.
Overview
20
20
years of professional experience
Work History
Rehab Scheduler/Assistant Office Coordinator
St. Lawrence Healthcare
Lawrenceville
08.2024 - 08.2025
- Streamlined daily office operations through effective activity coordination.
- Implemented inventory system to enhance management of office supplies.
- Managed communication between staff and management for schedule updates.
Insurance Coordinator
Fed Ex
Mt. Laurel
08.2023 - 07.2025
- Maintained accurate records of insurance transactions through advanced computer systems.
- Assessed customer risk profiles and recommended suitable coverage options.
- Utilized technology to enhance data accuracy in record-keeping.
- Evaluated client needs to tailor insurance solutions effectively.
Intake Coordinator
Princeton Health Care
Princeton
11.2005 - 12.2023
- Ensured accuracy and compliance of electronic medical records with regulatory standards.
- Coordinated patient intake processes to boost service delivery efficiency.
- Optimized patient care coordination through collaboration with multidisciplinary teams.
- Assisted in developing policies and procedures for streamlined intake operations.
Administrative Assistant
Verizon
Robbinsville
06.2019 - 05.2020
- Coordinated leave of absence requests across multiple departments to ensure compliance.
- Managed communication between employees and management regarding leave policies.
- Facilitated effective correspondence by providing information through phone calls and emails.
- Entered data into spreadsheets using Microsoft Excel, ensuring accuracy and efficiency.
- Organized physical and electronic filing systems to maintain confidentiality and accessibility.
Education
BBA -
Strayer University
Washington DC09-2021
Skills
- Appointment scheduling software
- Regulatory compliance documentation
- Patient care management
- Client relationship management
- Payroll administration
- Medical vocabulary proficiency
- Microsoft Office proficiency
- Organizational abilities
- Professional ethics
References
References available upon request.
Timeline
Rehab Scheduler/Assistant Office Coordinator
St. Lawrence Healthcare
08.2024 - 08.2025
Insurance Coordinator
Fed Ex
08.2023 - 07.2025
Administrative Assistant
Verizon
06.2019 - 05.2020
Intake Coordinator
Princeton Health Care
11.2005 - 12.2023
BBA -
Strayer University