Summary
Overview
Work History
Education
Skills
Timeline
Generic

HEATHER TUMLINSON

Needville,Texas

Summary

Versatile and accomplished Medical Office Manager with a robust background in managing patient records and insurance verification at Fort Bend Geriatrics. Demonstrates expertise in Microsoft Office and Emr Claimpower, complemented by a strong aptitude in customer service. Proven track record of enhancing office efficiency and improving patient satisfaction through meticulous management and interpersonal skills.

Overview

13
13
years of professional experience

Work History

Medical Office Manager

Fort Bend Geriatrics
08.2021 - Current
  • Billing and mail
  • Verify insurance
  • Scheduling
  • Rebooking
  • Collect payments and documents
  • Filing
  • Manage patient records
  • Call missed appointments
  • Scanning
  • Home health
  • Claimpower
  • Death certificates
  • Labs
  • Radiology reports
  • Ordering supplies for doctor
  • Remote

Medical Representative

Pediatric Center
01.2021 - 08.2021
  • Serve Visitors
  • Billing and coding insurance
  • Copies
  • Scanning
  • Filing
  • Patient records
  • Collect payments
  • Scheduling and rebooking appointments
  • Get charts ready for Doctors
  • Rooming patients

Receptionist Administrator

SynergenX
02.2020 - 01.2021
  • Serve visitors
  • Collect payment for services and make bank deposits
  • Maintain and manage patient records, privacy and security as required by law
  • Update and schedule appointments
  • Call missed appointments
  • Contact new patient inquiries within 24 hours
  • Daily lite cleaning duties to keep office organized and pleasant
  • Monthly inventory and ordering
  • Verify Insurance

Stay at Home Mother

Homemaker
06.2015 - 01.2020

Receptionist

Straus Systems
Stafford, Texas
08.2013 - 05.2015
  • Of multi-line system
  • Customer service
  • Ordered office supplies
  • Entered weekly payroll in S2000
  • Issued service work orders
  • Weekly time sheets

HIM specialist

Sugar land Methodist Hospital
Sugar land, Texas
08.2013 - 05.2014
  • Birth certificates
  • AOP certified
  • Medical records
  • Obtaining paternity paperwork
  • Communicate with patients to retrieve information

Receptionist

Straus Systems
Stafford, Texas
08.2012 - 02.2013
  • multi-line system
  • Customer service
  • Ordered office supplies
  • Entered weekly payroll in S2000
  • Issued service work orders
  • Weekly time sheets

Education

Medical Office Specialist Program - NHA Certified (CMAA)

Wharton County Junior College
Wharton, Texas
05.2013

Associates of Arts - General Studies

Wharton County Junior College
Richmond, Texas
05.2010

High School Diploma -

Needville High School
Needville, Texas
01.2007

Skills

  • Proficient in Microsoft Office programs
  • ICD-9
  • CPT
  • HCPCS
  • PCS codes
  • Birth certificates
  • AOP trained
  • HPF
  • MEDITECH
  • Customer service
  • Death certificates
  • Mail
  • Insurance and billing verification
  • S2000 Medisoft billing
  • Appointment scheduling software
  • Minimum 40 WPM
  • Cash handling experience
  • Pharmacy experience
  • Medical terminology
  • Waxing
  • Microdermabrasion
  • Facials
  • Laser hair removal
  • EMR software
  • HIPAA regulations
  • Reception management

Timeline

Medical Office Manager

Fort Bend Geriatrics
08.2021 - Current

Medical Representative

Pediatric Center
01.2021 - 08.2021

Receptionist Administrator

SynergenX
02.2020 - 01.2021

Stay at Home Mother

Homemaker
06.2015 - 01.2020

Receptionist

Straus Systems
08.2013 - 05.2015

HIM specialist

Sugar land Methodist Hospital
08.2013 - 05.2014

Receptionist

Straus Systems
08.2012 - 02.2013

Medical Office Specialist Program - NHA Certified (CMAA)

Wharton County Junior College

Associates of Arts - General Studies

Wharton County Junior College

High School Diploma -

Needville High School

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HEATHER TUMLINSON