Josette Kohlman
Cedar Grove,IN
Summary
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.
Overview
8
8
years of professional experience
Work History
Owner/Manager
Indian Creek Tavern
Oxford, Ohio
11.2018 - 10.2021
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Developed sales presentations and promotion initiatives to key accounts to drive product sales and increase brand awareness.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Created and monitored promotional approaches to increase sales and profit levels.
- Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
Truman Services
Office Manager
Hamilton, Ohio
01.2014 - 09.2018
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Initiated timely project management within budget constraints for multi-faceted problems concerning executive leaders.
- Responded to custer calls swiftly to resolve issues and answer questions.
- Reconciled daily sales, returns and financial reports in QuickBooks.
- Improved records management systems for leases and contracts to boost renewals timeliness.
Education
GED -
Talawanda High School
Oxford, OH2013
Skills
- Leadership and People Development
- Calm and Professional Under Pressure
- Courteous with Strong Service Mindset
- Building Customer Trust and Loyalty
- Intuit QuickBooks
- Data Entry and Maintenance
- Visitor and Customer Relations
- Computer Proficiency
- Telephone Etiquette
- Positive Attitude and Energetic
- Payroll Liabilities
- Adjustments and Deductions
- Local, State and Federal Regulations
- Individual Tax Returns
- POS System Proficiency
Hobbies
- Gardening
- Camping
- Cooking/Baking
Timeline
Owner/Manager
Indian Creek Tavern
11.2018 - 10.2021
Truman Services
Office Manager
01.2014 - 09.2018
GED -
Talawanda High School
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