Josey Swanigan
Marshfield,MO
Summary
Expert in document preparation and scheduling, proactive approach and problem-solving skills have consistently fostered positive outcomes. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
7
7
years of professional experience
Work History
Office Administrative Assistant
CJW Transportation Consultants, LLC
5051 S. National Ave. Springfield MO 65810
11.2021 - Current
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Responded to inquiries from callers seeking information.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Medical Assistant
Mercy Hospital Springfield
1229 E. Seminole St Springfield MO 65804
09.2020 - 08.2021
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
Medical Coordinator
Mercy Hospital Springfield
1229 E. Seminole St. Springfield MO 65804
06.2017 - 09.2020
- Enhanced patient care by efficiently coordinating medical services and streamlining communication between healthcare professionals.
- Promoted positive relationships between patients and healthcare providers through professional communication skills and empathetic understanding of individual needs.
- Managed referral processes effectively, facilitating timely access to specialized care for patients in need of additional services beyond primary care offerings.
- Served as a critical point of contact for patients during emergencies or after-hours situations, providing appropriate guidance and support during challenging moments.
- Facilitated smooth clinic operations by assisting with administrative tasks such as filing, billing, and insurance verification.
- Scheduled surgeries, managed pre-certifications and verified insurance coverage.
Education
High School Diploma -
Buffalo High School
Buffalo, MO05.2014
Skills
- Spreadsheets
- Office Administration
- Computer Proficiency
- Data Entry
- Verbal Communication
- Document Preparation
- Scheduling and calendar management
- File Organization
- Administrative Support
- Strong Problem Solver
Timeline
Office Administrative Assistant
CJW Transportation Consultants, LLC
11.2021 - Current
Medical Assistant
Mercy Hospital Springfield
09.2020 - 08.2021
Medical Coordinator
Mercy Hospital Springfield
06.2017 - 09.2020
High School Diploma -
Buffalo High School