Summary
Overview
Work History
Education
Skills
Timeline
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Josey Swanigan

Marshfield,MO

Summary

Expert in document preparation and scheduling, proactive approach and problem-solving skills have consistently fostered positive outcomes. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

7
7
years of professional experience

Work History

Office Administrative Assistant

CJW Transportation Consultants, LLC
11.2021 - Current
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Responded to inquiries from callers seeking information.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.

Medical Assistant

Mercy Hospital Springfield
09.2020 - 08.2021
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.

Medical Coordinator

Mercy Hospital Springfield
06.2017 - 09.2020
  • Enhanced patient care by efficiently coordinating medical services and streamlining communication between healthcare professionals.
  • Promoted positive relationships between patients and healthcare providers through professional communication skills and empathetic understanding of individual needs.
  • Managed referral processes effectively, facilitating timely access to specialized care for patients in need of additional services beyond primary care offerings.
  • Served as a critical point of contact for patients during emergencies or after-hours situations, providing appropriate guidance and support during challenging moments.
  • Facilitated smooth clinic operations by assisting with administrative tasks such as filing, billing, and insurance verification.
  • Scheduled surgeries, managed pre-certifications and verified insurance coverage.

Education

High School Diploma -

Buffalo High School
Buffalo, MO
05.2014

Skills

  • Spreadsheets
  • Office Administration
  • Computer Proficiency
  • Data Entry
  • Verbal Communication
  • Document Preparation
  • Scheduling and calendar management
  • File Organization
  • Administrative Support
  • Strong Problem Solver

Timeline

Office Administrative Assistant

CJW Transportation Consultants, LLC
11.2021 - Current

Medical Assistant

Mercy Hospital Springfield
09.2020 - 08.2021

Medical Coordinator

Mercy Hospital Springfield
06.2017 - 09.2020

High School Diploma -

Buffalo High School

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Josey Swanigan