Josh Benton
Motto Mortgage
Wilmington,NC
4
years of professional experience
Goal-oriented mortgage loan officer with proven expertise in loan origination, financial analysis, and relationship selling. Committed to enhancing client satisfaction and streamlining the mortgage process for optimal outcomes.
Work History
Mortgage Loan Officer
6 Months- Reviewed financial information to determine borrower eligibility for various loan programs.
- Coordinated communication between clients and lenders to facilitate loan processing.
- Educated clients on mortgage options, rates, and terms to enhance understanding of products.
- Assisted clients in completing mortgage applications and gathering necessary documentation.
- Conducted market research to stay informed about industry trends and competitive offerings.
- Utilized loan origination software to streamline application processing and document management.
- Built relationships with real estate agents to generate referral opportunities for new loans.
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
- Enhanced client retention by providing outstanding service throughout the mortgage process, from pre-approval to closing.
- Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
- Collaborated with underwriting and processing teams to resolve issues and expedite loan approvals.
- Analyzed loan applications and credit reports to determine loan eligibility and risk level.
Mortgage Loan Officer
3 Years 1 Month- Delivered timely updates on loan status, communicating proactively with all parties involved in each transaction.
- Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
- Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
- Supported senior loan officers in preparing presentations and reports for client meetings.
Education
Bachelor of Science - Biology
Skills
Goal oriented
Relationship management
Loan origination
Residential mortgage lending regulations
Sales development
Financial analysis
Negotiation tactics
Accomplishments
2020 and 2021 Presidents Club with Angel Oak Mortgage
Branch Manager 2023-2026 with Guild Mortgage
Branch Manager Oak Island office for Motto Mortgage 2026
Timeline
Mortgage Loan Officer
Motto Mortgage
02.2026 - CurrentRead More
Mortgage Loan Officer
Guild Mortgage
02.2023 - 03.2026Read More
University of North Carolina Pembroke
Bachelor of Science from Biology
Read More