Josh Castle
Huntington Beach,CA
Summary
Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.
Overview
10
10
years of professional experience
Work History
Shift Supervisor
Leap Inc.
12.2022 - 02.2024
- Manage the employees for the shift, and provide consistent customer service duties.
- Build productive relationships to generate leads in-store and promote sales.
- Manage inventory and assist in visual merchandising
- Work with a team to create and maintain a pleasant environment for shoppers and staff.
Retail Guide
People's OC
02.2021 - 12.2022
- Provided an exceptional in-store experience that fostered customer loyalty and strengthened the brand.
- Provided extensive cannabis product knowledge to every customer.
- Ensured that all procedures have been met to facilitate prompt and correct invoices and payments before the completion of all consumer orders.
- Utilized strong problem solving and communication skills to suggest a change in workflow to increase the efficiency of service.
Associate
IN - N - OUT BURGER
01.2019 - 03.2021
- Provided guests with timely, efficient, effective, safe, and polite quality food service.
- Managed stocking activities by following established procedures, and ensuring that food rotation activities are carried out effectively.
- Oversaw the cleaning and upkeep of the kitchen facilities, ensured that standards are met.
- Built and maintained effective working relationships with team members and ability to set and sustain high-performance expectations.
Vet Technician Assistant
BrookField Pet Hospital Plus
01.2014 - 11.2018
- Greeted clients and collected contact information as well as pet medical history.
- Brought the animals back to the exam room for an initial health examination.
- Assisted the veterinarian with examinations, surgeries, and other operations.
- Maintained a safe, secure, healthy, and humane environment by sterilizing and wrapping instruments, sanitizing operating areas.
Education
High School Diploma -
Edison High School
Huntington Beach, CA01.2016
Skills
- Customer Service
- Shift Management
- Effective Communication
- Relationship Management
- Critical Thinking
- Sense of Priority
- Planning & Organizing
- Deep Product Knowledge
- Attention to Detail
- Organizational & Interpersonal Skills
- Cleaning & Sanitation
- Work Under Pressure
- Basic Film Editing
- Problem Analysis & Resolution
Timeline
Shift Supervisor
Leap Inc.
12.2022 - 02.2024
Retail Guide
People's OC
02.2021 - 12.2022
Associate
IN - N - OUT BURGER
01.2019 - 03.2021
Vet Technician Assistant
BrookField Pet Hospital Plus
01.2014 - 11.2018
High School Diploma -
Edison High School
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