Josh Gjelhaug
Minneapolis,MN
Summary
Detail-oriented individual with a strong background in customer service and research support. Known for exceptional adaptability and decision-making skills, ready to leverage expertise in operations and data analysis to achieve organizational goals.
Overview
3
3
years of professional experience
Work History
Assistant Manager
E's Gourmet Sandwhiches
Stillwater, MN
03.2026 - 09.2026
- Trained and mentored new staff, enhancing team performance and service delivery.
- Developed and implemented workflow improvements, increasing operational efficiency.
- Collaborated with team members to create promotional offers that boosted sales.
- Helped the owner before the shop officially opened with assistance in planning and logistics
Research Assistant
University of Minnesota Medical School
Minneapolis, MN
05.2025 - 07.2025
- Supported research projects by collecting and analyzing data using statistical software.
- Conducted literature reviews to inform project direction and methodology.
- Collaborated with team members to ensure project timelines and deliverables were met.
- Organized laboratory supplies and equipment, ensuring efficient workflow in research activities.
- Participated in weekly meetings to discuss progress and share insights with the research team.
Clerk Intern
Lake Elmo Inn
Lake Elmo, MN
12.2023 - 08.2024
- Assisted with daily administrative tasks, ensuring smooth operations in front desk and guest services.
- Managed guest inquiries and reservations using hotel management software, enhancing customer satisfaction.
- Organized and maintained filing systems for guest records, improving information retrieval efficiency.
- Demonstrated adaptability by quickly learning new procedures and policies during training sessions.
Education
High School Diploma -
Concordia Academy
Roseville05-2026
Skills
- Customer service
- Team leadership
- Problem-solving
- Data analysis
- Decision-making
- MS Excel proficiency
- Data analysis
Timeline
Assistant Manager
E's Gourmet Sandwhiches
03.2026 - 09.2026
Research Assistant
University of Minnesota Medical School
05.2025 - 07.2025
Clerk Intern
Lake Elmo Inn
12.2023 - 08.2024
High School Diploma -
Concordia Academy