Josh Hardwick
CINCINNATI,OH
Summary
Experienced and motivated sales professional with a proven track record in sales with a focus on building relationships, exceeding targets, and effective communication. Results-driven specialist with a strong foundation in consultative selling and exceptional interpersonal skills. Works very well in a collaborative environment. Seeking full-time Employment with a great company that values its employees.
Overview
8
8
years of professional experience
Work History
Loan Officer
Guardian Savings Bank
03.2024 - Current
- Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
- Maintained strict confidentiality of bank records and client information.
- Educated potential clients on various loan options, guiding them towards informed decisions that fit their financial goals.
Sales Professional
Jake Sweeney Chevrolet
10.2023 - 01.2024
- Consulted with long-term, new and prospective customers to understand needs and propose ideal solutions.
- Achieved high levels of customer satisfaction by providing exceptional after-sales service, including issue resolution and future needs analysis.
- Built strong relationships with customers through personalized service, enhancing client loyalty and repeat business.
Sales Professional
Performance Honda
11.2020 - 02.2023
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Consistently surpassed sales targets through diligent follow-ups and a strong commitment to delivering value-added solutions tailored specifically for each client''s unique requirements.
- Conferred with existing and potential customers to assess requirements and propose optimal solutions
Finance Manager
Performance Kings Honda
06.2019 - 06.2020
- Conducted regular meetings with dealership personnel to discuss performance metrics, goals and objectives.
- Streamlined month-end close process, reducing time spent on manual tasks and improving data accuracy.
- Reviewed documentation and identified financial discrepancies where applicable.
- Ensured compliance with local, state, federal tax regulations; timely filing of all required documents, mitigating potential penalties or fines.
Sales Professional
Performance Kings Honda
08.2016 - 06.2019
- Resolved customer complaints promptly and professionally while upholding dealership policies.
- Achieved high levels of customer satisfaction by providing exceptional after-sales service, including issue resolution and future needs analysis.
- Consistently surpassed sales targets through diligent follow-ups and a strong commitment to delivering value-added solutions tailored specifically for each client''s unique requirements.
- Assisted clients in selecting appropriate vehicle options by identifying their unique needs and preferences.
- Negotiated deals skillfully, securing favorable terms for both the buyer and dealership while maintaining high profit margins.
Education
Some College (No Degree): General Studies Science -
Indiana University Bloomington
Bloomington, INHigh School Diploma -
William Henry Harrison High School
Harrison, OH05.2000
Skills
- Client Presentations
- Customer Relationship Building
- Account Management
- Process Improvement
- Competitor Research
- Customer Retention
- CRM Proficiency
- On-Site Product Demonstrations
- Exceeds Sales Goals
- Strong negotiation skills
- Teamwork and Collaboration
- Time Management
Awards
- Honda Council Of Sales Leadership Silver Star 2017, 2018, 2019
- Honda Council Of Sales Leadership Gold Star 2021, 2022
- Top 10 salesman, Performance Automotive Citywide Sales Competition (all-encompassing sales metric contest for entire company), 2018
- 3rd place, Performance Automotive Citywide Sales Competition, 2020
- Broke store records for gross profit and units in a month (53) March 2021
- Maintained a 99% CSI score while leading the store in units for 2021, 2022
References
- Johnny Beach Jr., Business Manager, (937) 610-6301, Johnny.beach@yahoo.com
- Jenni Hoskins, Finance Director, (513) 515-9205, jhoskins@performancekingshonda.com
- Rob Larson, Sales Professional, (513) 513-470-7841, RLarson@performancekingshonda.com
- Ryan Macmain, Principle Owner, (859) 360-2447, Macmainautomotive@gmail.com
- Dustin Jackson, New Car Sales Manager, (317) 777-2370, Djackson@performancekingshonda.com
- Eric Meyer, General Sales Manager, (513) 608-4727, Emeyer@performancehondastore.com
Timeline
Loan Officer
Guardian Savings Bank
03.2024 - Current
Sales Professional
Jake Sweeney Chevrolet
10.2023 - 01.2024
Sales Professional
Performance Honda
11.2020 - 02.2023
Finance Manager
Performance Kings Honda
06.2019 - 06.2020
Sales Professional
Performance Kings Honda
08.2016 - 06.2019
Some College (No Degree): General Studies Science -
Indiana University Bloomington
High School Diploma -
William Henry Harrison High School
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