Summary
Overview
Work History
Education
Skills
Timeline
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Joshua Hart

Riverton ,Utah

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

4
4
years of professional experience

Work History

Client Support Center Analyst

Athenahealth
05.2023 - 08.2023
  • Responded to all client inquiries and asked appropriate questions to facilitate resolution.
  • Interacted with team members across departments to research and resolve customer issues.
  • Provided excellent customer service by following up with clients, mailing out applications and responding to incoming calls.
  • Delivered outstanding service to clients to not only maintain but to extend relationship for future business opportunities.
  • Verified basic needs are being met, providing navigation assistance for various benefits and available services.
  • Documented data and completed accurate updates to case records.

Medical Scribe

ScribeAmerica
07.2022 - 05.2023
  • Preparing and assembling medical record documentation/charts for the physician
  • Complies with hospital and medical facility policies, including those relating to HIPAA and Joint Commission
  • Enters the patient room with the physician during patient visit to capture and transcribe medical record documentation utilizing electronic medical record applications
  • Updating patient history, physical exam, and other pertinent health information in the patient, Organizing and sending all documentation to physician for review

Leasing Consultant

Universitypartners
01.2021 - 07.2022
  • Distributed flyers to raise awareness of properties and attract more tenants.
  • Verified tenant incomes and other information before accepting lease applications.
  • Delivered emergency 24-hour on-call service for tenants on building issues.
  • Monitored and tracked payments and expenses, providing timely and accurate financial reports.
  • Greeted clients, showed apartments, and prepared leases.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
  • Communicated effectively with owners, residents, and on-site associates.
  • Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
  • Resolved conflicts between tenants regarding noise, encroachments, and parking.
  • Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
  • Generated leads for sales and rental properties through cold calls and referrals.

Medical Assistant

Michigan Endocrine
04.2019 - 08.2019
  • Proficient in obtaining patient medical history and vital signs (i.e., temperature, blood pressure, and pulse), promptly recording data in
  • EHR and communicating patient concerns with physician Administer oral and injectable medication and immunizations by applying proper techniques, ensuring a comfortable patient environment Verify patient pharmacy information and refill prescription orders under approval of physician

Education

Bachelor of Science - Biomedical Sciences

College of Liberal Arts And Sciences, Arizona State University
Tempe, AZ
05.2023

Skills

  • Program Management
  • Medication Side Effect Knowledge
  • Patient Treatment
  • Hardworking and Dedicated
  • Attention to Detail
  • Problem-Solving
  • Training and Development
  • Teamwork and Collaboration
  • Multitasking Abilities
  • Good Telephone Etiquette
  • Team building
  • Technical Knowledge

Timeline

Client Support Center Analyst

Athenahealth
05.2023 - 08.2023

Medical Scribe

ScribeAmerica
07.2022 - 05.2023

Leasing Consultant

Universitypartners
01.2021 - 07.2022

Medical Assistant

Michigan Endocrine
04.2019 - 08.2019

Bachelor of Science - Biomedical Sciences

College of Liberal Arts And Sciences, Arizona State University

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Joshua Hart