Joshua Casas Mata
Summary
Dedicated to resolving customer issues, and ringing up customers. Experienced Cashier with over 3 years in the retail industry. Strong relationship-builder and multitasker with a team-oriented personality and a commitment to completing all tasks with a meticulous attention to detail. Motivated Server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
4
4
years of professional experience
Work History
Cashier/Sales Representative
Coors x Colorado Limited
02.2022 - 12.2023
- Ensured accuracy by reconciling the cash drawer and replenishing the cash and coins required for transactions
- Used my knowledge to assist new team members in learning how to operate registers, merchandise stock, and meet customer needs, resulting in increased group performance and customer satisfaction
- Maintained high accounting accuracy standards by counting drawers quickly and accurately at the start and end of each shift.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Server/Cashier
El Coco Pirata
10.2019 - 12.2022
- Restocked silverware, napkins, and [Type] items in restaurant environments
- Provided assistance to visitors by quickly resolving their questions and concerns
- Kept the restaurant looking presentable by closely monitoring and meeting the needs of customers and team members
- Kept drawers accurate, current, and secure by checking bills for counterfeit markers, storing large bills, and keeping adequate change.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
Education
High School -
Dr. Martin Luther King, Jr. Early College
Denver, CO01.2023
Skills
- Sales
- Bilingual in Spanish
- Time management skills
- Excellent communication
- Quick learner
- Customer service
- Table Setting
- Table Bussing
- Order Management
- Guest Engagement
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Cashier/Sales Representative
Coors x Colorado Limited
02.2022 - 12.2023
Server/Cashier
El Coco Pirata
10.2019 - 12.2022
High School -
Dr. Martin Luther King, Jr. Early College
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