Summary
Overview
Work History
Education
Skills
Timeline
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Josh McMillan

Lake View,NY

Summary


Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team.

Overview

5
5
years of professional experience

Work History

Baker

The Bagel Jar
01.2023 - 06.2024
  • Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
  • Trained and supervised new employees on bakery operations and procedures.
  • Optimized workflow processes to reduce downtime between tasks while maintaining consistent quality standards.
  • Ensured product freshness by implementing proper storage techniques and regularly rotating stock.

Customer Service Lead

Tops Friendly Markets
01.2019 - 12.2023
  • Resolved customer service issues using company processes and policies and provided updates to customers.
  • Coordinated schedules, assignments, and daily tasks for team members, optimizing resource utilization.
  • Assisted with onboarding new hires by sharing expertise in company policies, procedures, systems usage.
  • Stepped up to assist customer service manager with complaints and issues during times of department short staffing.

Film Director

The Movie Desk LLC
01.2023 - Current
  • Maintained high department standards in production of media and video projects.
  • Managed film budgets effectively, ensuring all resources were allocated efficiently.
  • Managed casting and selected shot locations.
  • Independently conceptualized timelines, storyboards and themes of video projects.

Education

Associate Of Applied Science - Business Administration And Management

Erie Community College
Buffalo, NY
01.2023

Skills

  • Customer Service
  • Cleanliness standards
  • Stock Rotation
  • Time management abilities

Timeline

Baker

The Bagel Jar
01.2023 - 06.2024

Film Director

The Movie Desk LLC
01.2023 - Current

Customer Service Lead

Tops Friendly Markets
01.2019 - 12.2023

Associate Of Applied Science - Business Administration And Management

Erie Community College

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Josh McMillan