Josh McMillan
Lake View,NY
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team.
Overview
5
5
years of professional experience
Work History
Baker
The Bagel Jar
01.2023 - 06.2024
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Trained and supervised new employees on bakery operations and procedures.
- Optimized workflow processes to reduce downtime between tasks while maintaining consistent quality standards.
- Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
Customer Service Lead
Tops Friendly Markets
01.2019 - 12.2023
- Resolved customer service issues using company processes and policies and provided updates to customers.
- Coordinated schedules, assignments, and daily tasks for team members, optimizing resource utilization.
- Assisted with onboarding new hires by sharing expertise in company policies, procedures, systems usage.
- Stepped up to assist customer service manager with complaints and issues during times of department short staffing.
Film Director
The Movie Desk LLC
01.2023 - Current
- Maintained high department standards in production of media and video projects.
- Managed film budgets effectively, ensuring all resources were allocated efficiently.
- Managed casting and selected shot locations.
- Independently conceptualized timelines, storyboards and themes of video projects.
Education
Associate Of Applied Science - Business Administration And Management
Erie Community College
Buffalo, NY01.2023
Skills
- Customer Service
- Cleanliness standards
- Stock Rotation
- Time management abilities
Timeline
Baker
The Bagel Jar
01.2023 - 06.2024
Film Director
The Movie Desk LLC
01.2023 - Current
Customer Service Lead
Tops Friendly Markets
01.2019 - 12.2023
Associate Of Applied Science - Business Administration And Management
Erie Community College