Josh Megow
Renton,WA
Summary
Dynamic and results-driven professional with extensive experience at Taco Time NW, excelling in team leadership and customer service. Proven track record in staff training and operational management, enhancing sales through innovative promotional strategies. Skilled in inventory control and conflict resolution, fostering a motivated and efficient work environment.
Overview
2027
2027
years of professional experience
Work History
Assistant Manager
Taco Time NW
North Bend, WA
05.2020 - Current
- Assisted in training new staff on operational procedures and customer service standards.
- Managed inventory levels, ensuring timely supply replenishment and minimizing waste.
- Developed and implemented promotional strategies to enhance customer engagement and drive sales.
- Collaborated with team members to improve workflow efficiency and service delivery times.
Store Manager
Jackson Food Stores
Renton, WA
08.2018 - 01.2020
- Supervised daily store operations, ensuring compliance with company policies and standards.
- Trained and mentored staff on customer service best practices to enhance team performance.
- Managed inventory levels, utilizing point-of-sale systems for accurate stock control.
- Implemented promotional strategies to increase product visibility and drive sales growth.
Shift Leader
Taco Time NW
Renton, WA
12.2013 - 07.2018
- Supervised team members to ensure adherence to food safety and cleanliness standards.
- Trained new employees on operational procedures and customer service excellence.
- Managed inventory levels, facilitating timely replenishment of supplies and ingredients.
- Assisted in scheduling shifts to optimize labor efficiency during peak hours.
Crew Member
Taco Bell
Pasco, WA
10.2013 - 12.2013
- Assisted in training new crew members on operational procedures and food safety standards.
- Monitored inventory levels, restocking supplies as needed to maintain operational efficiency.
- Implemented quality control measures to ensure consistency in food preparation and presentation.
- Adapted quickly to changing environments and customer needs, enhancing overall team performance.
Co-chair HQ Festival Communications
Salmon Days Festival
Issaquah, WA
2016 - Current
- Volunteer position.
- Coordinated in real time, event logistics and vendor management for successful festival execution.
- Developed promotional strategies to enhance community engagement and participation.
- Collaborated with local businesses to secure sponsorships and funding opportunities.
- Led volunteer recruitment and training initiatives to ensure efficient event operations.
- Oversaw scheduling and coordination of entertainment activities throughout the festival.
- Implemented feedback mechanisms to gather attendee insights for future improvements.
Trainer
Taco Time NW
Renton, WA
08.2010 - 08.2013
- Developed training materials to enhance employee knowledge of menu items and customer service standards.
- Conducted hands-on training sessions for new hires, ensuring understanding of operational procedures.
- Facilitated ongoing training workshops to improve team performance and product knowledge.
- Collaborated with management to identify skill gaps and implement targeted training programs.
Crew Member
Taco Time NW
Renton, WA
08.2008 - 08.2010
- Provided exceptional customer service by efficiently taking orders and addressing inquiries.
- Maintained cleanliness and organization of dining area and kitchen to ensure a positive guest experience.
- Operated kitchen equipment safely while preparing food items according to established recipes.
- Collaborated with team members to meet peak service demands during busy hours.
Education
Bachelor of Science - Management Operations
Washington State University
Pullman, WA05-2017
Skills
Customer service
Money handling
Team leadership
Decision-making
Problem-solving
Time management
Customer relations
Team motivation
Staff training and development
Staff supervision
Task delegation
Staff management
Goal setting
Workload management
Conflict resolution
Employee scheduling
Team building
Operations management
Recruiting and interviewing
Additional Information
5+ years of home gardening experience. I have turned a 25x66 area into a vegetable garden. Unfortunately Bindweed was already established and I've had to control it by removing the rhizomes, not wanting to use an herbicide that would harm other plants.
Languages
Spanish
Limited Working
Timeline
Assistant Manager
Taco Time NW
05.2020 - Current
Store Manager
Jackson Food Stores
08.2018 - 01.2020
Shift Leader
Taco Time NW
12.2013 - 07.2018
Crew Member
Taco Bell
10.2013 - 12.2013
Trainer
Taco Time NW
08.2010 - 08.2013
Crew Member
Taco Time NW
08.2008 - 08.2010
Bachelor of Science - Management Operations
Washington State University
Co-chair HQ Festival Communications
Salmon Days Festival
2016 - Current