Josh Mell
New Kensington,PA
Summary
Dynamic Sales Manager with a proven track record at Verizon Wireless, excelling in relationship building and persuasive negotiations. Spearheaded targeted promotional campaigns and CRM implementation, boosting sales and enhancing customer service. Expert in sales team training and client relationship management, consistently surpassing sales goals through strategic planning and exceptional team leadership.
Overview
9
9
years of professional experience
Work History
Sales Manager
Verizon Wireless
10.2017 - 08.2024
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Attended industry events and conventions to expain sales opportunities.
- Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
- Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
- Built long-lasting client relationships through excellent customer service and consistent followups.
Sales Manager
Smail Auto Group
11.2015 - 12.2017
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Increased sales revenue by developing and implementing effective sales strategies.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Education
High School Diploma - Academic
Highlands Highschool
Natrona Heights, PA06.2001
Skills
- Relationship Building
- Sales team training
- Staff Management
- Goals and performance
- Motivational Skills
- Sales Presentations
- Client Relationship Management
- Rapport and relationship building
- Sales Coaching
- Persuasive Negotiations
- Solution selling
- Exceeds sales goals
- Customer Service
Timeline
Sales Manager
Verizon Wireless
10.2017 - 08.2024
Sales Manager
Smail Auto Group
11.2015 - 12.2017
High School Diploma - Academic
Highlands Highschool