Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
Generic
Open To Work

Josh Mendez

Ellicott City,MD

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Family Service CounselorSubstitute teacherBusiness Development RepresentativePatient ConsultantSummer Worker

Work Type

Full Time

Location Preference

HybridOn-SiteRemote
Location: Ellicott City, MD, US
Open to relocation: No

Salary Range

50000/yr - 200000/yr

Important To Me

Healthcare benefitsCareer advancement

Summary

Professional with strong experience in family services, ready to make positive impact. Skilled in providing compassionate support, effective communication, and conflict resolution. Strong focus on team collaboration and delivering results, adaptable to changing needs. Reliable and empathetic, with natural ability to connect with families and guide them through challenging times.

Overview

12
12
years of professional experience

Work History

Family Service Counselor

Dignity Memorial
Marriottsville, MD
07.2025 - Current
  • Educated families on available funeral and memorial service options tailored to their needs.
  • Coordinated with healthcare providers to ensure proper documentation for patient end-of-life care.
  • Facilitated family meetings to discuss arrangements, addressing concerns with empathy and compassion.
  • Maintained compliance with legal regulations regarding the handling of sensitive patient information.
  • Assisted with advanced arrangements for individuals and couples.
  • Conducted thorough assessments to determine root causes of familial difficulties and identify appropriate interventions.
  • Coordinated paperwork and required records to meet all business and legal requirements.
  • Maintained detailed case documentation for accurate record-keeping purposes while adhering to confidentiality standards and ethical practices.
  • Helped clients select vaults, markers and memorial options.

Substitute teacher

Howard County Public School System
Howard County, Maryland
09.2023 - Current
  • Versatile substitute teacher covering for high schools throughout Howard County, committed to fostering a safe and inclusive learning environment for all students.
  • Implemented lesson plans provided by teachers to ensure continuity of education during absences
  • Managed classroom behavior effectively, utilizing positive reinforcement techniques to maintain a conducive learning environment.
  • Communicated regularly with staff regarding student progress and any behavioral concerns observed during lessons.
  • Collaborated with special education teachers to support students with individualized education plans (IEPs) in inclusive settings.

Business Development Representative

CustomPackCo
Remote
08.2021 - 11.2022
  • Managed follow-up communications with prospective clients to ensure timely engagement and lead nurturing.
  • Developed tailored outreach strategies to connect with targeted industries, enhancing lead generation efforts.
  • Logged detailed interactions in the CRM system to maintain accurate records of client engagement.
  • Increased client base by identifying potential customers and initiating strategic outreach.

Patient Consultant

Maryland Medical Cannabis Commission (MMCC)
Ellicott City, Maryland
05.2019 - 05.2022
  • Conducted comprehensive consultations with patients to tailor cannabis treatment plans based on individual needs.
  • Educated patients about product selection, benefits, and proper usage to promote informed choices.
  • Maintained updated knowledge of cannabis regulations and compliance standards specific to Maryland's medical program.

Summer Worker

Department of Health and Mental Hygiene
Sykesville, Maryland
01.2014 - 01.2017
  • Rehabilitation department: Assisted physical and occupational therapists in running rehabilitation groups with psychiatric patients.
  • Maintenance department: Helped maintenance workers in diagnosing HVAC issues as well as fixing lights and thermostats around the campus of the hospital.
  • Transportation department: Transporting mail and confidential documents around the hospital grounds, dropping off to doctors, physicians and registered nurses in different buildings, including time-sensitive material in many instances.

Education

Bachelor of Arts - English

University of Maryland, College Park
2022

Associate of Arts - Communication Studies

Howard Community College
2019

Skills

  • Multicultural competence
  • Self-care strategies
  • Child development
  • Grief counseling
  • Family dynamics
  • Critical thinking
  • Lesson planning
  • Behavior management
  • Public speaking
  • Conflict resolution

Timeline

Family Service Counselor

Dignity Memorial
07.2025 - Current

Substitute teacher

Howard County Public School System
09.2023 - Current

Business Development Representative

CustomPackCo
08.2021 - 11.2022

Patient Consultant

Maryland Medical Cannabis Commission (MMCC)
05.2019 - 05.2022

Summer Worker

Department of Health and Mental Hygiene
01.2014 - 01.2017

Bachelor of Arts - English

University of Maryland, College Park

Associate of Arts - Communication Studies

Howard Community College

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Josh Mendez