Josh Michalski
Macomb,MI
Summary
I seek a 3-week, unpaid, internship with your company, as I am looking for professional experience before I head off to college. I was invited to my school's Senior Honors Program, where we can leave our High School 3 weeks early, but work in a professional environment for our field of interest. I would however need to attend a class sometime in the morning or early afternoon, as I am signed up for an AP test and would like the college credit.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Pro Shop Manager
Bee Tee Golf Course
Macomb , MI
2022.04 - Current
- Provided exceptional customer service by responding to inquiries, resolving complaints, and addressing special requests in a timely manner.
- Utilized POS system efficiently to manage sales transactions and update product information accurately.
- Developed and implemented strategies to increase sales of pro shop merchandise.
- Organized and managed inventory levels, ensuring adequate stock to meet customer demand.
- Maintained cleanliness of store premises by organizing shelves and displays regularly.
- Maintained accurate records for all transactions including cash register receipts, credit card payments, product returns and exchanges.
- Resolved customer disputes promptly while maintaining excellent customer relationships.
- Identified opportunities for improvement within the store operations and worked towards implementing them effectively.
- Assisted customers in selecting appropriate merchandise based on their individual needs.
- Performed daily opening and closing duties including setting up registers with necessary supplies, balancing tills at end of shift, counting money in safe deposit box.
- Prepared staff work schedules and assigned team members to specific duties.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Education
High School Diploma -
L'Anse Creuse High School - North
Macomb, MI2024-05
Skills
- Fast-paced thinker
- Problem solver
- Interpersonal Communication
- Can receive and give out tasks
- situation diffuser
- Task Prioritization
- Performance Improvements
- Adaptability
Accomplishments
- I was able to get into my school's senior honors program, which has allowed me to have this opportunity to begin with.
- My biggest archery award was when I earned the title "Grand Champion", outscoring everyone 18U in the mens and women's divisions.
- I am accepted to Kettering University, 1 of 80 people accepted.
Affiliations
- I am a national field archer, that has traveled to many states for different states for competitions and tournaments.
- I am a hunter, that hunts up in Kalkaska MI
Certification
- I am CSWA Certified, meaning I can legally work on a professional site for 3D modeling in the SolidWorks program.
Languages
English
Native/ Bilingual
German
Limited
Timeline
Pro Shop Manager
Bee Tee Golf Course
2022.04 - Current
High School Diploma -
L'Anse Creuse High School - North
- I am CSWA Certified, meaning I can legally work on a professional site for 3D modeling in the SolidWorks program.
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