Josh Neratka
Network Administrator
Maiden,NC
Summary
Business-minded Network Administrator with 10+ years of experience in the layout and management of corporate networks. Determined and focused in managing network infrastructure and optimizing environment while reducing redundancy. Considered expert in troubleshooting complex problems and reaching innovative solutions while adhering to rules and requirements of project scope. Dynamic team player when interfacing with other staff members, vendors and end-users.
Overview
11
11
years of professional experience
Work History
Network Administrator
Community First Bank
09.2014 - Current
- Managed vendor relationships to negotiate favorable contracts for hardware procurement while maintaining budgetary requirements.
- Enhanced network security through installation, monitoring, and maintenance of firewalls and antivirus software.
- Functioned as level 3 support for over 200 employees.
- Improved employee satisfaction by promptly addressing technology-related concerns raised during periodic performance evaluations.
- Improved network efficiency by implementing and managing system updates and patches.
- Championed the adoption of cloud-based services within the organization for improved flexibility in accessing resources remotely.
- Deployed virtualization technologies to consolidate resources effectively and reduce overhead expenses associated with physical hardware management.
- Maximized uptime by performing routine maintenance on servers, switches, routers, and other networking equipment.
- Established comprehensive network documentation to facilitate rapid issue resolution when troubleshooting problems.
- Performed day-to-day LAN and WAN administration, maintenance, and support.
- Resolved issues and escalated problems with knowledgeable support and quality service.
Desktop Support/Network Administrator
True Homes LLC
06.2013 - 09.2014
- Served as an escalation point for challenging technical issues, providing expert guidance to junior team members and ensuring a collaborative approach to problem solving.
- Developed custom scripts for specialized tasks that streamlined processes and improved overall workflow within the organization.
- Provided training sessions for employees on best practices in technology usage, resulting in reduced helpdesk requests and improved overall user experience.
- Streamlined IT processes by automating routine tasks, leading to increased productivity for end users.
Education
Associate of Applied Science - Network Administration
Devry University
Charlotte, NC 05.2001 -
Skills
Network Security Management
Data backups
Network repairs and maintenance
Hardware and software monitoring
Disaster Recovery
VoIP Systems
Virtualization Technologies
Data Center Management
VPN Configuration
User Support
Application Configuration
Team Collaboration
Written Communication
Office 365 Management
Cisco Meraki Management
Firewall Management
Timeline
Network Administrator
Community First Bank
09.2014 - Current
Desktop Support/Network Administrator
True Homes LLC
06.2013 - 09.2014
Associate of Applied Science - Network Administration
Devry University
05.2001 -