Josh Payne
Medford
Summary
Proven leader with over 20 years in retail management, achieving 100% revenue growth. Expertise in customer relationship building, financial management, and problem-solving. Committed to driving operational efficiency and enhancing customer satisfaction. In search of a new challenge and continued career growth.
Overview
21
21
years of professional experience
Work History
Owner / General Manager
Cascade Nursery
Central Point
07.2005 - Current
- Owned and managed all aspects of a successful retail nursery business for 20 years. In my time at the nursery we experienced an over, 100% increase in revenue and have experienced continued growth to this date.
- I managed the purchasing of plant material for both home owners and landscaping professionals. The company developed a very good track record and reputation for supplying landscaping professionals with plant material on time, and of excellent quality. We successful completed 100's of large commercial landscaping jobs in the Rogue Valley.
- Hired, trained, supervised, and scheduled employees to ensure efficient daily operations.
- Built long-term relationships with customers, vendors, and local landscaping professionals. These relationships have been cultivated to this day gaining continued trust in the industry. These relationships include many repeat
- Maintained healthy plant inventory through proper watering, fertilization, pest management, and plant care practices.
- Planned and executed seasonal merchandising displays to maximize sales.
- Managed accounts payable, accounts receivable, payroll, budgeting, and financial reporting.
- Negotiated with growers and suppliers to obtain quality products at competitive prices.
- Implemented marketing promotions, customer loyalty initiatives, and community events that increased customer traffic.
- Ensured compliance with safety regulations and maintained an organized, attractive retail environment.
- Resolved customer concerns professionally while maintaining high customer satisfaction.
- Over the two decades as a business owner, I've honed in skills in customer service offering consultations both on and off site.
- Transformed the nursery buy building and maintaining infrastructure.
Education
Bachelor of Science - Business Administration / Marketing
Southern Oregon University
Ashland, OR06-2004
Skills
- Inventory management
- Vendor negotiation
- Financial reporting
- Payroll administration
- Seasonal merchandising
- Customer relationship management
Timeline
Owner / General Manager
Cascade Nursery
07.2005 - Current
Bachelor of Science - Business Administration / Marketing
Southern Oregon University