Years of banking and management experience
Hi, I’m
Josh Pirtle
Banking Professional
Nashville,TN
Summary
Experienced banking professional with over 13 years of management experience in various roles. Skilled in coaching staff, educating customers, verifying deposits, and overseeing departments. Strong track record of achieving sales goals, managing risk, and improving operational efficiencies. Adept at building and maintaining client relationships, as well as providing exceptional customer service. Served as Deposit Captain for business products/services and oversaw the Mobile Deposit Department, providing installation and customer support for various online business products.
Overview
13
4
Certification
Work History
First Community Bank Of The Heartland
Corporate Operations Specialist
01.2022 - Current
Job overview
- Conducted training for branch personnel on specialized products/services.
- Collaborated with management to implement bank policies and oversee overdraft and repayment program.
- Maintained database of corporate operational reports.
- Prepared bank-wide reports on currency transactions and submitted required CTRs to FinCEN.
- Reviewed high-risk transactions and monitored suspicious activity reports.
First Community Bank Of The Heartland
Digital Banking Administrator
01.2022 - Current
Job overview
- Provided support to customers and branch personnel, including but not limited to online banking, mobile banking, cash management, bill pay, electronic statements, mobile deposits, wire transfers, and ACH origination.
- Monitored ACH incoming/outgoing for suspicious digital banking activity.
- Managed Mobile Deposit Department and handled 15,000+ monthly deposits.
- Provided installation and customer support for various online business products, such as cash management, remote deposit capture, merchant processing, and positive pay.
First Community Bank Of The Heartland
Branch Manager
02.2017 - 01.2022
Job overview
- Coached staff on product knowledge and customer service to ensure their growth.
- Successfully grew branch's deposits from zero to over $17 million in just four years.
- Volunteered and collaborated with community organizations as part of branch's outreach program.
- Created and submitted regular reports on branch growth to bank administrators on monthly, quarterly, and annual basis.
Simmons Bank
Personal Banker
11.2011 - 02.2017
Job overview
- Preformed cross-selling opportunities and suggested banking products and services.
- Assisted clients in opening personal accounts and resolving ATM and online banking issues.
- Maintained compliance with financial policies and regulations.
- Acted as Deposit Captain for business products/services, promoting growth of business accounts.
Education
Tennessee Bankers Association Nashville
Banking School from Southeastern School of Banking
04.2019
University of Tennessee At MartinMartin, TN
Bachelor of Science from Business Administration
12.2011
Skills
- Report Analysis
- Critical Thinking
- Fraud Monitoring
- Core Banking
- Training and Development
- Problem Solving
- Operational Management
- Project Management
- Customer Service
- Scheduling
Accomplishments
Weakley County Young Rising Leadership Award
Certification
- Tennessee Bankers Administration - Deposit Account Administration
- Tennessee Bankers Administration - Advance/Basic IRA
- Tennessee Bankers Administration - Retail Banking Leadership
LinkedIn Profile
https://www.linkedin.com/in/josh-pirtle-9400803b
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Corporate Operations Specialist
First Community Bank Of The Heartland
01.2022 - Current
Digital Banking Administrator
First Community Bank Of The Heartland
01.2022 - Current
Branch Manager
First Community Bank Of The Heartland
02.2017 - 01.2022
Personal Banker
Simmons Bank
11.2011 - 02.2017
Tennessee Bankers Association
Banking School from Southeastern School of Banking
University of Tennessee At Martin
Bachelor of Science from Business Administration
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