Excelled for 11 years as a Sr. Loan Coordinator with experience in Conventional, FHA, VA, Jumbo, and non-QM financing for both primary home buyers and experienced investors. Coordinated nearly every facet of the mortgage process for clients and agents all over the country with a focus on communication, relationships, and customer experience. Marine Corps Veteran with a passion for helping Veterans use their VA benefits to purchase a home
Overview
11
11
years of professional experience
Work History
Sr. Loan Coordinator
The Touchette Team - Movement Mortgage
07.2013 - Current
Assisted in all phases of loan process including initial client calls, client application, explaining mortgage terminology and process, and building relationships from application to closing
Reviewed loan applications including pulling and reviewing credit reports, income analysis, reviewing assets, and documentation request and review
Communicated with Loan Officers on all facets of a client's application, researched suitable loan programs based on client’s goals and qualifications, and built reports to show client options across multiple loan programs
Prepared loan packages for submission to underwriting
Coordinated client experience from contract to close including detailed communication between realtors, title and escrow, loan processors, underwriters, and closing agents.
Performed client and agent calls at all key points of transaction and weekly updates to ensure all parties were informed on progress, timelines, and needs
Participated in lead generation from personal leads, realtor relationships, and current / past client referrals
Assisted in developing team operations and procedures to further enhance client and agent experience through all phases of loan process
Trained new team members in team and loan process with focus on ensuring smooth client and partner experiences
Experienced in handling high volume ranging from $2M - $30M a month in team volume and between 10 – 75+ loans at a time
Experienced with multiple mortgage application platforms, CRM’s, document collection software, DU & LP, and credit agencies
Education
Bachelor of Arts - Theology / Philosophy
Nazarene Bible College
Colorado Springs, CO
03.2006
Skills
Team and relationship driven
Strong communication skills
Detail oriented
High emotional intelligence
Passionate about customer experience
Motivated by growth both personally and professionally
Timeline
Sr. Loan Coordinator
The Touchette Team - Movement Mortgage
07.2013 - Current
Bachelor of Arts - Theology / Philosophy
Nazarene Bible College
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