Josh Rakow
Monroe,WA
Summary
Accomplished entrepreneur with a proven track record at Perfect Shot Espresso and Wise Guys Pizzeria, excelling in customer relations and small business operations. Leveraged relationship-building and marketing acumen to significantly enhance client base and foster repeat business. Expert in staff development and contract management, demonstrating a results-driven approach with a blend of strong verbal communication and strategic planning skills. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
26
26
years of professional experience
Work History
Owner
Perfect Shot Espresso
09.2020 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently.
- Consulted with customers to assess needs and propose optimal solutions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Evaluated suppliers to maintain cost controls and improve operations.
Stay at Home Parent
Family
07.2003 - 09.2020
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
Owner
Wise Guys Pizzeria
05.1998 - 01.2001
- Managed day-to-day business operations.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Implemented marketing strategies to increase brand awareness and attract new customers.
Education
High School Diploma -
Tomales High School
Tomales, CA06.1986
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Marketing
- Staff hiring
- Employee Development
- Contract Management
- Talent Development
- Customer Service
- Scheduling
- Goal Setting
- Logistics
Timeline
Owner
Perfect Shot Espresso
09.2020 - Current
Stay at Home Parent
Family
07.2003 - 09.2020
Owner
Wise Guys Pizzeria
05.1998 - 01.2001
High School Diploma -
Tomales High School
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