Joshua Rodriguez
Dallas,TX
Summary
Experienced professional dedicated to delivering exceptional dining experiences by setting high expectations and raising service standards. Diligent and fully invested in exhibiting steadfast leadership in high-pressure situations to improve team strength.
Overview
33
33
years of professional experience
Work History
Real Estate Agent
Remax Trend
Cape Coral, FL
04.2015 - 07.2024
- Advised clients on market conditions, prices, mortgages, legal requirements and related matters.
- Drafted contracts, purchase agreements, closing statements and leases.
- Developed networks with appraisers, lenders, and home inspectors to facilitate real estate transactions.
- Achieved favorable terms in buyer-seller negotiations
Head Bartender
Bonefish Grill Restaurants
Cape Coral, FL
11.2009 - 07.2024
- Managed high volume of shift customers and simultaneously assisted restaurant servers with diverse needs.
- Mentored staff for enhanced service quality
- Resolved guest inquiries efficiently with empathetic communication
- Ordered and maintained stock of bar products, alcohol, soft drinks and supplies to boost sales
Restaurant Manager, Server
Hillstone Restaurant Group
Houston, TX
03.2003 - 11.2009
- Executed tasks such as scheduling, budgeting, and inventory management
- Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
- Addressed customer concerns with professionalism to uphold strong guest relations
- Enhanced communication skills of team to foster positive experiences
- Executed comprehensive opening, closing, and shift change duties daily
Financial Advisor
American Express Financial Advisors Inc.
Dallas, TX
02.2000 - 05.2004
- Secured new prospects via client recommendations and professional gatherings
- Oversaw collaboration with external attorneys and accountants
- Created customized financial plans for clients’ unique requirements
Relationship Manager
Bank of America
Dallas, TX
07.1995 - 01.2000
- Formulated comprehensive plans targeting new clientele
- Ensured customer contentment and retention through consistent relationship management
- Resolved issues efficiently throughout sales process
U.S. Marine Fire Direction Controlman
Marine Corps Base Camp Pendleton
Oceanside, CA
05.1991 - 06.1995
- Collaborated with team members to identify optimal target locations.
- Conducted training sessions for new Fire Direction Specialists on weapon systems, mission planning, and operations procedures.
- Verified target coordinates through communication with forward observers.
- Provided rapid response to forward observer demands for immediate fire assistance
Education
General Studies
Brookhaven College
Dallas, TX05-1991
High School Diploma -
Garland High School
Garland, TX05-1990
Skills
- Team Leadership
- Passion for customer satisfaction
- Employee Recruitment
- Restaurant Operations Oversight
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Real Estate Agent
Remax Trend
04.2015 - 07.2024
Head Bartender
Bonefish Grill Restaurants
11.2009 - 07.2024
Restaurant Manager, Server
Hillstone Restaurant Group
03.2003 - 11.2009
Financial Advisor
American Express Financial Advisors Inc.
02.2000 - 05.2004
Relationship Manager
Bank of America
07.1995 - 01.2000
U.S. Marine Fire Direction Controlman
Marine Corps Base Camp Pendleton
05.1991 - 06.1995
General Studies
Brookhaven College
High School Diploma -
Garland High School