Matthew Burke
Mesa,AZ
Summary
.Highly motivated professional with years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals
Overview
18
18
years of professional experience
Work History
Real Estate Agent
Homesmart
01.2023 - Current
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Communicated with clients to understand property needs and preferences.
- Maintained connections with clients to encourage repeat business and referrals.
Owner/Operator
Waikiki Golf Club Rentals
06.2013 - 06.2020
- Provided superior customer service to clients that rented Golf Clubs
- Provided, shoes, golf balls, and accessories for the client’s needs
- Built the company from the ground up
- Delivered clubs and pick up from hotels, condos, and golf courses
- Booked tee times for an All-inclusive experience.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Hosted special events to boost brand awareness and increase community engagement.
Real Estate Agent
Exp Realty
01.2018 - 04.2020
- Managed real estate transactions from initiation to closing.
- Managed my own budget marking cold calling and running Facebook and Google ads to generate leads
- Negotiated contracts and coordinate with lenders, attorneys and inspectors
- Showed residential properties and explained the features, value and benefits of available homes.
- Acquired new customers, counseled clients and identified purchasing needs to deliver relevant real estate investments.
- Coordinated appointments with prospective buyers to showcase houses and plots.
- Planned and coordinated open house events to move properties.
Butler
Norwegian Cruise Lines
10.2005 - 01.2013
- Provided extensive personal, to VIPS for 50 plus suites
- Assisted guests to book shore excursions, rental cars, and restaurant reservations
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Followed up for quality assurance
- Established personal relationships through exceptional daily amenities service, leading to increased sales of excursions, etc
- Worked closely with the concierge to assure superior guest environment: cleanliness, stocking of suite, individual requirements
- Prioritized and organized tasks to efficiently accomplish service goals.
Education
Hospitality - Hospitality Administration And Management
Empire Collegec
Santa Rosa, CA03.2002
Skills
- Business Leadership
- Customer Service Management
- Decision Making
- Focus and Follow-Through
- Team Leadership
- CMA Software Knowledge
- Home Tours
- Purchase Contracts
- Closing Sales
- Real Estate Industry Understanding
- Lead Follow-Up
- Strong Organizational Skills
Timeline
Real Estate Agent
Homesmart
01.2023 - Current
Real Estate Agent
Exp Realty
01.2018 - 04.2020
Owner/Operator
Waikiki Golf Club Rentals
06.2013 - 06.2020
Butler
Norwegian Cruise Lines
10.2005 - 01.2013
Hospitality - Hospitality Administration And Management
Empire Collegec
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