JOSH SENAT
Lynn,MA
Summary
As an enthusiastic and passionate individual with a strong interest in technology, I am eager to apply my problem-solving skills and strong desire to helping others in the IT field. With a solid understanding of tech concepts and a willingness to learn new skills. As a dedicated team player, who looks forward to working on challenging projects and providing exceptional service to end-users and colleagues alike makes me an ideal candidate for this position.
Overview
6
6
years of professional experience
Work History
IT Intern
Newton Free Library
08.2023 - Current
- Improved system efficiency by completing tier 1 independently as well as assisting with tier 2 tickets in a team setting.
- Installed, modified, and repaired software and hardware to resolve technical issues.
- Identified, recorded, and charted existing network wall jacks, establishing new entry points and running Ethernet wiring to bolster network expansion.
- Completed assigned tasks ahead of schedule, demonstrating strong time management skills and commitment to project success.
- Performed tests of functionality, security, and performance of different workstations and devices.
- Assisted in setting up and configuring active directory domain services.
Special Events Coordinator
Perfect Place Function Hall
04.2022 - Current
- Collaborated with the City of Brockton and affiliated organizations to raise awareness and provide attention and solutions for poverty, education, and social services for immigrant families
- Participated in the revitalized economic program that transformed over 400,000 sq. ft. of vacant commercial property into restored space, generating millions in revenue for businesses within the community
- Contributed to the affordable housing renovation and development program for low-income residents by clearing away debris and waste, and bringing housing units up to code
- Coordinated efficient set-up and clean-up for each event at the function hall.
Sales Associate
H&M
06.2019 - 08.2019
- Delivered exceptional customer service resulting in a 30% boost in sales and increase in patron satisfaction
- Assisted customers with mobile applications during their shopping experience, leading to a 20% increase in app related sales
- Collaborated with team members to organize, catalogue, track, and price essential items and inventories
- Utilized security and loss prevention training to minimize risks and lower incidents of store theft
Mayors Youth Program
Ambassador
07.2018 - 08.2018
- Worked with large team to renovate and restore residential buildings with over 100 units
- Coordinated with groups of more than 30 to manager large scale projects
- Served as group leader to help plan youth development and other life skill programs
- Utilized management and communication skills to accomplishing daily tasks and project goals
Education
Comptia A+ Certification -
Comptia
07.2024
High School Diploma -
Cambridge Rindge And Latin
Cambridge, MA06.2018
Skills
- Familiar with PC and Mac hardware
- Microsoft, Mac, and IOS Operating Systems
- Basic understanding of installing and updating software
- Google Chrome, Safari, Firefox, Yahoo, Bing
- Able learn and understand new concepts quickly
Timeline
IT Intern
Newton Free Library
08.2023 - Current
Special Events Coordinator
Perfect Place Function Hall
04.2022 - Current
Sales Associate
H&M
06.2019 - 08.2019
Mayors Youth Program
Ambassador
07.2018 - 08.2018
Comptia A+ Certification -
Comptia
High School Diploma -
Cambridge Rindge And Latin
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