Summary
Overview
Work History
Education
Skills
Timeline
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Josh Andre Pagdilao

Lahaina,HI

Summary

Dependable food runner successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Overview

4
4
years of professional experience
1
1
year of post-secondary education

Work History

Food Runner

Handcrafted Restaurants
04.2021 - Current
  • Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
  • Enhanced dining experience by attentively responding to guest requests and providing accurate information about menu items.
  • Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
  • Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.

Cashier

Ace Hardware
09.2019 - 07.2021
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Education

Associate of Science -

University of Hawaii Maui College
Kahului, HI
08.2022 - Current

Skills

  • Service Station Maintenance
  • Menu Memorization
  • Server Support
  • Foodservice
  • Cleaning and Sanitizing
  • Kitchen Communication
  • Payment Collection
  • Product Recommendations

Timeline

Associate of Science -

University of Hawaii Maui College
08.2022 - Current

Food Runner

Handcrafted Restaurants
04.2021 - Current

Cashier

Ace Hardware
09.2019 - 07.2021

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Josh Andre Pagdilao