Joshua Dubner
Florham Park
Summary
Dynamic Senior Account Executive with a proven track record at Indeed, excelling in client relationship management and process optimization. Achieved significant sales growth by leveraging data-driven insights and fostering strong partnerships. Recognized for leadership and problem-solving skills, consistently enhancing customer retention and team productivity.
Overview
6
6
years of professional experience
Work History
Senior Account Executive
Indeed
08.2024 - 04.2026
- Developed and maintained strong relationships with clients, closing sales efficiently to exceed monthly sales quotas
- Evaluated market trends and provided clients with monthly analytics reports to optimize their recruitment strategies
- Prospected new revenue opportunities through cold calling and networking, building a strong sales pipeline
Team Lead, Client Success
Indeed
08.2022 - 08.2024
- Provided leadership and guidance to 8 Senior Specialists, ensuring that tasks were completed on time and to a high standard
- Built strong client relationships by understanding their needs and addressing escalations
- Executed projects contributing to the overall improvement of the department, addressing various aspects such as process optimization, customer satisfaction, and team productivity
- Utilized data-driven insights to analyze and improve client success metrics and KPIs
Client Success Specialist
Indeed
06.2021 - 08.2022
- Retained over 4.2 million dollars of business using consistent outreach and identifying new product opportunities with sales
- Mentor to two team members ensuring they are successful in hitting their goals as well as providing the best experience for their clients and Account Executives
- Received multiple performance awards
- Consistently receives positive feedback from clients, Managers, Directors, Account Executives, and teammates
Operations Analyst MIT
BOCA RATON RESORT AND CLUB
Boca Raton, FL
01.2020 - 02.2021
- Collaborated with the Operation Analysts and Executive Team to advise more than 8 departments on various subject matters using P&L statement
- Enhanced various departments efficiency/effectiveness by initiating standards of operations
- Redesigned productivity standards to align with budget and address outlet needs
- Implemented car wash promotional flyer to increase revenue
Education
Bachelor Of Science - Hotel and Lodging Management
Johnson & Wales University
Providence, RI05-2019
Skills
- Client relationship management
- Process optimization
- Customer retention strategies
- Team leadership
- Problem solving
- Effective communication
- Creative Thinking
- Problem Solving
- Time management
- Account management
- Project management
- Managerial abilities
- Sales quota achievement
- Business development
Websites
Timeline
Senior Account Executive
Indeed
08.2024 - 04.2026
Team Lead, Client Success
Indeed
08.2022 - 08.2024
Client Success Specialist
Indeed
06.2021 - 08.2022
Operations Analyst MIT
BOCA RATON RESORT AND CLUB
01.2020 - 02.2021
Bachelor Of Science - Hotel and Lodging Management
Johnson & Wales University