Joshed Uribe
Marietta,Georgia
Summary
Resourceful administrative professional experienced in supporting daily operations and client communications in fast-paced settings. Demonstrates strong organizational skills with proficiency in scheduling, document preparation, and office software. Known for attention to detail and effective multitasking, consistently enhancing operational efficiency. Eager to contribute a proactive approach and practical experience to support a financial advisory practice.
Overview
4
4
years of professional experience
2027
2027
years of post-secondary education
1
1
Language
Work History
Account Manager
State Farm
09.2024 - Current
- Collected premiums and fees, built reserves, and processed policyholder payments, ensuring financial stability and accurate documentation
- Advised clients on investments and managed portfolios utilizing a client management system to track interactions and follow-up communications
- Mitigated risks by protecting against potential losses, delivering timely documentation and compliance guidance in financial operations
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Assistant Manager
Hardee's Restaurant
08.2021 - 09.2024
- Resolved customer complaints and documented communications effectively to maintain customer satisfaction
- Trained over 20 new employees and delegated daily tasks, facilitating efficient operations and team coordination
- Prepared detailed shift summary reports and coordinated meeting scheduling for supervisors, supporting smooth administrative functions
- Assisted coworkers with special tasks and contributed to project coordination efforts, ensuring operational continuity
- Collaborated in setting and monitoring store goals, consistently tracking progress and preparing performance documentation
- Managed inventory levels by conducting regular audits and ordering supplies, utilizing Microsoft Office proficiency for accurate reporting
- Analyzed sales data trends to adjust strategies and support informed decision-making
- Supervised administrative support staff by providing compliance guidance, constructive feedback, and mentorship
- Enhanced employee productivity through effective time management strategies, resulting in improved operational efficiency
- Organized and conducted quarterly staff training sessions, preparing presentations and documents to inform the team on administrative protocols
Cashier
Hardee's Restaurant
04.2021 - 08.2021
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Reconciled cash drawer at the start and end of each shift, accounting for errors, and resolving discrepancies
- Built strong relationships with customers to encourage repeat business, enhancing customer loyalty and satisfaction
- Assisted customers with returns, refunds, and resolving transaction issues, improving customer satisfaction and retention
- Lifted up to 30 pounds at once and used forklift to move heavier loads
- Restocked and organized merchandise in front lanes, ensuring a visually appealing and efficient shopping experience for customers
- Mentored new employees on cashier duties and best practices, improving overall staff performance
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment
- Boosted team efficiency by sharing best practices in cash handling and customer interaction, leading to faster checkout times and improved customer service
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked
Education
Associate Of Science - Accounting
Chattahoochee Technical College
Skills
- Time Management
- Work Independently
- Business Administration
- Multitasking Abilities
- Microsoft Office Proficiency
- Database entry
- Computer skills
- Client management system
- Verbal and Written Communication
- Billing management
- Cash Handling and Management
- Financial reporting
- Complex Problem-Solving
- Adaptability
Timeline
Account Manager
State Farm
09.2024 - Current
Assistant Manager
Hardee's Restaurant
08.2021 - 09.2024
Cashier
Hardee's Restaurant
04.2021 - 08.2021
Associate Of Science - Accounting
Chattahoochee Technical College
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