Summary
Overview
Work History
Education
Skills
Certification
Hobbies
Timeline
CustomerServiceRepresentative
Josh McBride

Josh McBride

Summary

  • I am an experienced sales professional comfortable in roles where self-supervision and time-management are key elements for long-term success.
  • Substantial understanding and experience with Inside Sales and Outside Sales with a proven track history of ongoing success.
  • I've created companies, developed & managed new business relationships and have over 10 years' experience with: B2B marketing, DTC marketing, Community Outreach, Branding and Peer-to-Peer approaches. My skills are easily applied in both subordinate and supervisory roles.
  • I helped create a department and supervised 12 or more advocates who coached their assigned caseloads while receiving on-going guidance and coaching from myself on an individual and group basis.
  • Executed team building exercises that were designed to effectively boost team morale with a fresh perspective and healthy reminder of their significance in the role they played on the team which supported larger goals.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Closer Hybrid Position

Healthcare Enrollment Solutions & Blueslate Insurance Group
09.2022 - Current
  • Successful Closer for Private Insurance sales split between the office and my home/remote office.
  • Pre-Qualified inbound leads to determine viability within the allotted buffer window per lead source.
  • Reviewed any pre-existing conditions, medications, insurance coverage and active Doctors with the patient
  • Identified and explained the best affordable coverage options available for: Medical, Dental, Vision, AD&D, Critical Illness, GAP coverage, Extended Rx coverage, telemedicine etc.
  • Built trust quickly to accomplish having enough rapport for the Patient to follow my recommendations with ease.

Co-Founder & VP of Sales and Business Development

Best Botanics, Inc
04.2019 - Current
  • Researched and reviewed the market analysis to ensure product vitality and located our first large revolving account.
  • I personally located and sourced products to be included in our inventory only by exporters who passed our vetting process.
  • Formulated SOP's and located affordable warehouse space to import, track, receive, sort and distribute each product efficiently in order to operate as a scalable side hustle.
  • Built and maintained long-term international relationships with trustworthy farmers who harvest and export goods that are used as dietary supplements in the U.S..
  • Developed new business relationships with local prospect's in the wholesale and retail markets.
  • Planning for E-commerce expansion in the future.

National Moving Coordinator/ FMCSA Compliance Officer

American Moving Solutions & Allegiance Moving And
01.2020 - 01.2023
  • Pre-Qualified inbound leads, educated prospects about the policies and process of a respectable Broker as well as what to expect.
  • Reviewed customers inventory verbally and virtually to ensure jobs were priced accurately. Educated the prospect about additional fees that may become necessary.
  • Built rapport quickly and in many cases "one-call-closed" countless customer job leads after uncovering hidden objectives.
  • Helped block cancellations and contributed largely to Customer retention.
  • Communicated with Carriers regularly and designed a database to comply with DOT & the FMCSA's new rules and regulations.
  • Upheld Carrier adherence to document compliance issues or they were suspended until resolved. Handled a lot of work remotely through cloud based applications.

Business Development Manager

Coastal Detox & FHE Health
01.2013 - 07.2020
  • Managed and developed strategies to build new relationships and new accounts that became preferred referral partners for various levels of patient care.
  • Performed Interventions and coached families tactful approaches to support their loved-ones post treatment.
  • Attended local non-profit organization meetings to increase organization transparency and highlight strict adherence to the healthcare rules and regulations governed by the task-force.
  • Followed cases all the way through all levels of care and provided case management support to implement proper after-care plans to promote patient success.
  • Assisted with promotional events and social media marketing campaigns when needed.
  • My efforts increased ROI and reduced my own CPA over time.

Education

Associate of Science - Digital Media

Full Sail University
Winter Park, FL

Associate of Arts - Water Programs

California State University
Online

Skills

  • Closing sales deals
  • Building trust and rapport
  • Pre-qualifying inbound and outbound marketing leads
  • Offering supplemental services to increase value
  • Operating CRM
  • Implementing some automation
  • Building relationships with reps who require stronger criteria to increase my own independent referral base

Certification

  • Pre-course completed for FL 2/15 Life & Health
  • Advanced Dialectical Behavior Therapy Training
  • Certified Event Interventionist
  • Certified Crisis Prevention Intervention

Hobbies

Enjoy the outdoors; Beach, Hiking and sight seeing

Find fulfillment volunteering with local non-profit organizations fulfilling different initiatives in the community

Exercise and eating healthy through meal prepping

Meditation practices

Love watching educational series, documentaries and comedies

Stand-up comedy (spectating)

Traveling to new locations for new adventures

Spending time with family

R&R; Self-care

Timeline

Closer Hybrid Position

Healthcare Enrollment Solutions & Blueslate Insurance Group
09.2022 - Current

National Moving Coordinator/ FMCSA Compliance Officer

American Moving Solutions & Allegiance Moving And
01.2020 - 01.2023

Co-Founder & VP of Sales and Business Development

Best Botanics, Inc
04.2019 - Current

Business Development Manager

Coastal Detox & FHE Health
01.2013 - 07.2020

Associate of Science - Digital Media

Full Sail University

Associate of Arts - Water Programs

California State University
  • Working towards Life & Health 2/15 License
  • Advanced DBT Training (Dialectical Behavior...)
  • Certified Event Interventionist
  • Crisis Prevention Interventions
Josh McBride