Joshua Abbott
Sidney,OH
Summary
Hardworking individual skilled in organization and decision-making, I enhanced team performance and resolved conflicts effectively. My approach combines verbal communication with a positive, professional attitude, driving significant improvements in customer satisfaction and team efficiency.
Overview
6
6
years of professional experience
Work History
Production Worker
Copeland
09.2021 - Current
- Resolved issues quickly to maintain productivity goals.
- Organized work to meet demanding production goals.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Used equipment properly to avoid workplace hazards or injuries.
Sales Associate
Bruster's Car Wash
01.2020 - 08.2021
- Provided positive first impressions to welcome existing, new, and potential customers.
- Answered customer questions about pricing, services, and products.
- Solved customer challenges by offering relevant products and services.
Manager/Software Programmer
Applied Policy Research Institute
10.2018 - 12.2019
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Created and implemented programs for team members' daily use.
Education
Did Not Complete My Degree - Computer Science
Wright State University
Dayton, OHSkills
- Customer Service
- Organization
- Decision Making
- Verbal/Written Communication
- Positive and Professional
Timeline
Production Worker
Copeland
09.2021 - Current
Sales Associate
Bruster's Car Wash
01.2020 - 08.2021
Manager/Software Programmer
Applied Policy Research Institute
10.2018 - 12.2019
Did Not Complete My Degree - Computer Science
Wright State University
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